Retail Assistant Store Manager

Crossroads Trading Co.•San Francisco, CA

17h•$23 - $26

About The Position

Every great team is led by a great leader. As an Assistant Manager, you will assist the Store Manager with day-to-day operations and bring our brand promise to life: to offer a fun, fashion-centered, and affordable shopping experience to our communities. Assistant Managers help drive Crossroads' values- creating an inclusive environment where all feel welcome to enjoy a second-hand shopping and selling experience. When you join Crossroads, you are joining the sustainable fashion movement and reshaping fashion culture. And you aren’t just impacting the planet’s future- you are impacting your own. We have clear paths for promotion and several routes you can take as you embark on your second-hand management journey. You’ll learn how to run a second-hand business– you’ll embody an entrepreneurial spirit- learning everything from buying, merchandising and inventory practices to gaining and maintaining the trust of a customer base who has been devoted since day one. About Crossroads One of the first companies to pioneer secondhand clothing as an alternative to traditional retail, Crossroads Trading has been buying, selling, and consigning name brand and designer clothing in a friendly, fun, and fashionable atmosphere since 1991. Since opening the doors of its first location in the heart of San Francisco’s Fillmore District, Crossroads has expanded over time to 39 retail locations spanning Northern and Southern California, Chicago, Seattle, Portland, Denver, New York, Houston, and Dallas. And in recent years, we have added Sell-By-Mail and Concierge programs to provide convenient new ways for fashionable and eco-conscious customers to sell their gently used clothing. Our Mission & Values Who We Are Crossroads Trading has been a leader in the resale fashion industry since 1991. We have brick and mortar locations nationwide where we buy, sell and trade on-trend used clothing to the public. Our Values Our goal is make our customers feel great by looking great and keep clothing out of landfills. We also strive to be active, ethical, and responsible members of every community we serve and believe in doing the right thing and doing it right. Commitment to Diversity & Inclusion Crossroads is committed to creating a diverse and inclusive culture where team members and customers from all backgrounds can come together to look good and feel great. We celebrate and embrace the differences of all our team members and want you to feel that you belong, starting from day one. Growth Opportunities Crossroads takes pride in helping develop and promote team members through our Grow from Within program. We provide clear paths to promotion for all positions and offer valuable training in management, buying, merchandising, customer service, and more!

Requirements

Prior experience in retail management (1 year+)
Have a good eye for fashion and current trends.
Must be able to work a minimum of 31 hours per week.
Must be authorized to work in the United States.

Responsibilities

Lead by example–greet each customer with a smile and welcome them to our store.
Create a welcoming, fun, and inclusive environment to shop and work in.
Prioritize + Delegate . There will be a lot coming your way – from running breaks to noticing lines- you’ll need to use your team to get everything done and run the store like a well-oiled machine!
Be Customer-focused . You will guide your team to help customers learn how we work and try selling! Each customer has different needs and it’s up to your team to help them out.
Be a Mentor and Coach. You’ll guide your team members in developing their skills using our training tools and growth plans. Your goal is to support your team!
Be Transparent . You will have clear and consistent communication with your manager. Partnership is a cornerstone of our leadership philosophy- two heads are better than one! We all bring unique perspectives to problem-solving!
Have Integrity. You will act with integrity in words and actions- do the right thing and do it right, even when it’s difficult.
Be Compassionate . You will embody our core values of service, inclusion, and education. It’s important that we connect with all customers and try our best to help them.
Be Reliable . You will show up to work on time and ready to go!
Be Flexible . You understand that needs change and evolve throughout the day-you know how to support your team and customer as needed.

Benefits

401(k)
401(k) matching
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Support your physical + mental health
Prioritize wellness for all
Offer additional support for your life outside work
Encourage you to live your best life by taking vacation time!
Give you incentives when you work during the holidays
Encourage work/life balance
Contribute to your 401(k)
Offer a generous discount on all merchandise including luxury consignment pieces- shop where you work!
Be Transparent
Offer Earned Wage Access
Contribute to Commuter Benefits
Empower you
Let you take the lead
Celebrate with you
Equip you with the tools to be successful