Retail Assistant Store Manager - Full Time - Chicago Premium Outlets - Aurora, IL

Swarovski•Aurora, IL

1d•Onsite

About The Position

At Swarovski, Assistant Store Managers are key advocates, providing extraordinary service and an awe-inspiring brand experience. The company is searching for a motivated Assistant Store Manager to lead and grow a team with passion and enthusiasm, placing crystal into the hearts and hands of customers and making dreams come true. Joining this role means being part of a rewarding and diverse team that pushes boundaries and shares a passion for fashion and jewelry, offering opportunities to learn and grow with an iconic global brand. Swarovski, founded in 1895 in Austria, creates beautiful crystal-based products of impeccable quality and craftsmanship. The company designs, manufactures, and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries, employing more than 18,000 people. Together with its sister companies Swarovski Optik and Tyrolit, it forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski’s heritage, rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact. Swarovski is an equal opportunity employer, committed to creating an inclusive workplace where everyone feels involved, respected, valued, connected, and heard.

Requirements

1-2 years’ experience working in a multi-cultural retail environment
Experience in luxury, Fashion/Cosmetics/Lifestyle Brands
Leadership and coaching skills
Digital proficiency, learning agility and growth mindset
A winning personality to easily establish trustful relationships

Responsibilities

Strive for excellence and go beyond in every customer interaction
Build a loyal portfolio of existing and new customers
Act as a role model, leading by example with passion and enthusiasm
Support recruitment, coach and motivate the team to drive the business
Support the implementation of the monthly service and sales plan, goals and targets
Facilitate the on-boarding of New Starters, in-store