About The Position

At Swarovski, where innovation meets inspiration, our Assistant Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. We are searching for a motivated Assistant Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm and make dreams come true. Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewelry. Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you.

Requirements

  • 1-2 years’ experience working in a multi-cultural retail environment
  • Experience in luxury, Fashion/Cosmetics/Lifestyle Brands
  • Leadership and coaching skills
  • Digital proficiency, learning agility and growth mindset
  • A winning personality to easily establish trustful relationships

Responsibilities

  • Strive for excellence and go beyond in every customer interaction
  • Build a loyal portfolio of existing and new customers
  • Act as a role model, leading by example with passion and enthusiasm
  • Support recruitment, coach and motivate the team to drive the business
  • Support the implementation of the monthly service and sales plan, goals and targets
  • Facilitate the on-boarding of New Starters, in-store

Benefits

  • Swarovski products discounts
  • Employee Assistance Program
  • Volunteering leave
  • Learning and development programs
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