Retail Assistant Manager

St Judes•Boulder City, NV

10d

About The Position

SUMMARY OF JOB PURPOSE: Responsible for assisting in the management of day to day operations of the Thrift Store; assists with inventory control, sales, cash management, purchasing, merchandising, displaying and marketing merchandise and the Thrift Store. Assists in supporting the Thrift Store online operations. Training and supervising volunteers and SJRC work experience participants. ESSENTIAL FUNCTIONS: This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills. Establish and maintain positive and professional relationships with customers Open and close Thrift Store daily Display products selected for the Thrift Store in a manner to optimize sales Track store inventory and sale promotions Maintain daily transaction records Work with Retail Operation Manager to develop marketing strategies and sale goals Maintain store tidiness, cleanliness, and security Maintain fiscal responsibility and accountability when handling items donated to St. Jude’s Ranch Train and supervise volunteers and SJRC work experience participants Clothing rotation and re-assignment Operate cash register, manage financial transactions insuring the register is balanced each day Utilize Thrift Store software to provide reports and supporting documents to Manager and Accounting department Placing orders and following the processes involved Purchasing and picking up items as needed General bookkeeping, accounting and cashiering practices Thrift Store pricing methods and computations Ability to work on weekends In-kind Donations Functions Establish and maintain positive and professional relationships with administrative staff, volunteers, and donors Research and seek out other resources for in-kind donations to support the Thrift Store Help sort in-kind items for use in Thrift Store, and/or for distribution to support our programs Adhere to the chain of custody process Miscellaneous Functions Establish and maintain positive and professional relationships with children and program staff Support on campus and off campus events where the Thrift Store is involved Recruit and supervise volunteer staff for the Thrift Store Standard office practices and procedures, including filing and the operation of a standard office Multitasking, while being attentive to customers and remaining flexible to the needs of the business Problem solving Contributing to the effectiveness of the unit’s service to customers by offering suggestions and directing or participating as an active member of a team Resolve common customer complaints

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
High School. Diploma/GED; and three (3) years of retail operations experience and one (1) year Thrift Store pricing or an equivalent combination of education, training and experience.
Age minimum of 18 or 21 years of age per licensing standards
Use of cash register.
Principles and practices of Inventory control.
General bookkeeping, accounting and cashiering practices.
Retail accounting, pricing methods and computations.
Computer applications related to the work.
Business arithmetic.
Record keeping principles and practices.
Correct business English, including spelling, grammar and punctuation.
Techniques for working with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in person and over the telephone.
Problem solving.
Maintaining accurate records of work performed.
Using proper telephone etiquette
Understanding and following written and oral instructions.
Working without close supervision in standard work situations.
Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
Establishing and maintaining effective working relationships with those contacted in the course of the work.
Nevada Nevada Driver’s license.
CPR/First Aid Certification within three (3) months of date of hire.
Mobility to work in typical retail setting; stamina to sit, stand and walk for extended periods of time; strength to lift and carry up to 25 pounds; movement to include reaching, grabbing, stooping, kneeling and crouching; vision to read printed materials and a computer screen, hearing and speech to communicate in person and over the telephone.

Responsibilities

Establish and maintain positive and professional relationships with customers
Open and close Thrift Store daily
Display products selected for the Thrift Store in a manner to optimize sales
Track store inventory and sale promotions
Maintain daily transaction records
Work with Retail Operation Manager to develop marketing strategies and sale goals
Maintain store tidiness, cleanliness, and security
Maintain fiscal responsibility and accountability when handling items donated to St. Jude’s Ranch
Train and supervise volunteers and SJRC work experience participants
Clothing rotation and re-assignment
Operate cash register, manage financial transactions insuring the register is balanced each day
Utilize Thrift Store software to provide reports and supporting documents to Manager and Accounting department
Placing orders and following the processes involved
Purchasing and picking up items as needed
Establish and maintain positive and professional relationships with administrative staff, volunteers, and donors
Research and seek out other resources for in-kind donations to support the Thrift Store
Help sort in-kind items for use in Thrift Store, and/or for distribution to support our programs
Adhere to the chain of custody process
Establish and maintain positive and professional relationships with children and program staff
Support on campus and off campus events where the Thrift Store is involved
Recruit and supervise volunteer staff for the Thrift Store
Standard office practices and procedures, including filing and the operation of a standard office
Multitasking, while being attentive to customers and remaining flexible to the needs of the business
Problem solving
Contributing to the effectiveness of the unit’s service to customers by offering suggestions and directing or participating as an active member of a team
Resolve common customer complaints