Retail Assistant Manager
About The Position
At Goodwill, we do more than provide jobs — we create pathways to opportunity and dignity through the power of work. Our mission-driven culture sets us apart, and every role directly supports individuals in achieving self-sufficiency and success. When you join Goodwill, you're not just building a career — you're changing lives. So, join the Goodwill Hawaii family and help strengthen our community, one job at a time! SUMMARY The Retail Assistant Manager assists in supervising and coordinating activities of workers and managing day to day operation in Goodwill’s retail store. The Retail Assistant Manager supports efficient store operations through staff supervision, inventory oversight, and exceptional customer service to ensure a productive and positive shopping environment. The Retail Assistant Manager is responsible for reaching sales quotas and goals by performing the following duties:
Requirements
- One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Responsibilities
- Assigns duties, schedules shifts and breaks, and ensures adequate floor coverage
- Trains and supervises staff on store policies and job duties
- Orders and inspects merchandise, supplies, and equipment
- Tracks deliveries, check for accuracy and reports discrepancies
- Ensures items are properly stocked, priced, and displayed
- Ensures accuracy in sales, cash handling, and daily deposits
- Handles complaints and returns professionally
- Assist with customer service and sales as needed
- Communicates regularly with the Store Manager, Sales Leads, Production Supervisor, and Director of Operations/Retail
- Follow all company and safety policies
- Perform other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
