Retail Assistant Manager

Goodwill Seattle•Mount Vernon, WA

50d•$50,000 - $60,000

About The Position

The Store Assistant Manager is responsible for providing support for the retail, production and material handling teams. Working in partnership with the store manager and supervisors, this individual provides leadership direction to ensure team member satisfaction and the achievement of financial goals.

Requirements

High school graduate or equivalency
Retail leadership experience of 3+ years.
2+ years leading a sales team in a retail or service environment
Experience leading a team in a customer-centric, solutions-based environment
Must be able to engage and speak to customers and understand their needs
Skilled understanding of budget metrics, P+L; min 1 year
Must have valid Washington Driver's license and proof of insurance along with good driving record.
Strong knowledge of Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams).
Ability to learn new technology and software as related to the job.
Ability to operate computer systems.
Able to communicate with others effectively both verbally and written, including those who have limited English skills.
Maintain reliable attendance.
Organizing, sorting, categorizing, counting, adding, subtracting
Problem solving
Strong verbal and written communication skills
Leadership and coaching skills
Analyzing and interpreting data
Time management
Prioritization
Able to work a flexible schedule that includes nights and weekends.

Responsibilities

Understand operational metrics; implement plans to achieve goals
Discuss the operations and results of the business with fluidity and knowledge
Maximize sales through proper stock rotation, merchandising, signage, identification of e-commerce merchandise and inventory levels of new and used goods
Assure a continuous flow of product through production support and partnership with inventory and new goods; provide the customer with an excellent assortment
Inspire and actively engage in excellent customer service; both internal and external
Develop strong working relationships throughout the enterprise; partner effectively
Attract, hire, develop, inspire and retain top talent
Champion diversity, equity and inclusion; promote the talent and voices of all people
Ensure compliance of Seattle Goodwill policies and procedures; People and Culture, Finance, Asset Protection, Finance, Risk and Safety, Customer Service, New Goods, Inventory and Merchandising
Carries out supervisory responsibilities in accordance with Goodwill's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; monitoring performance; rewarding and disciplining employees; and addressing complaints and resolving problems. Partner with People Relations as needed and appropriate.