Framebridge-posted about 1 year ago
$41,600 - $41,600/Yr
Full-time • Mid Level
Westport, CT
Furniture, Home Furnishings, Electronics, and Appliance Retailers

Framebridge is seeking a Full-time Assistant Manager to join our dynamic team in Westport, CT. This role is pivotal in enhancing the customer experience in our retail stores while supporting the onboarding and training of retail associates. The Assistant Manager will ensure operational excellence and contribute to the growth of our brick-and-mortar locations, all while embodying the Framebridge brand values.

  • Set the standard of offering exceptional customer service and representing the Framebridge brand in our retail stores.
  • Support onboarding and training of retail associates.
  • Execute and improve operational activities in our retail stores to ensure customer experience and financial goals are met.
  • Apply excellent listening, oral, and communication skills to build relationships with customers and coach retail associates.
  • Demonstrate deep product knowledge and design advice to customers and train retail associates to do the same.
  • Work closely with the manufacturing facility to ensure seamless omni-channel operations.
  • Answer questions and troubleshoot issues using sound judgment.
  • Offer suggestions to innovate and improve our retail experience.
  • Perform any tasks required to deliver our 100% happiness guarantee.
  • Experience as a store manager or assistant manager in a customer service, retail, or hospitality role.
  • Strong influence, interpersonal, communication, and relationship-building skills.
  • Adaptability and willingness to work flexible hours, including evenings and weekends.
  • Strong analytical and problem-solving skills with a track record of delivering positive business results.
  • Interest in design and excitement to work in a creative environment.
  • Great time-management, organizational, and problem-solving skills.
  • Degree in art, design, marketing or relevant fields.
  • Employee discount
  • Paid time off
  • Health, vision, and dental insurance
  • Retirement savings plan
  • Paid parental leave for all parents
  • Free frames
  • Team building events
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