Retail Asset Protection Manager

Mattel • New York, NY

106d • $76,800 - $96,000 • Hybrid

About The Position

The individual we seek is able to multi-task, has outstanding communication skills, and exhibits a high level of compassion and understanding while maintaining a professional detachment.

Requirements

• One to two years of loss prevention, law enforcement, criminal justice, military or security experience, preferred.
• Working knowledge of Microsoft Word, Excel and Outlook Software programs, preferred.
• Demonstrated ability working with a broad and diverse work force and customer base, including working with children, preferred.
• Must be available to work evening, weekend, and holiday shifts.
• State specific license required.

Responsibilities

• Maintain safe environment for American Girl customers/guests and store employees by monitoring/correcting safety concerns and controlling/guiding customer traffic when needed.
• Provide external and internal customer service in a positive, friendly and professional business manner and the skill set to diffuse escalated situations.
• Prevent the loss of company assets through surveillance, conducting employee package checks and trash checks and is knowledgeable of civil and criminal laws pertaining to retail security.
• Serve as a safety mentor for store employees; lead by example.

Benefits

• Competitive total pay programs
• Comprehensive benefits
• Resources to help empower a culture where every employee can reach their full potential.

What This Job Offers

• Industry: Miscellaneous Manufacturing
• Number of Employees: 5,001-10,000 employees