Retail and Merchandising Manager

THIRTEENTH FLOOR ENTERTAINMENT GROUPDenver, CO
$80,000 - $90,000Remote

About The Position

Thirteenth Floor Entertainment Group is seeking an experienced, diligent, and dynamic Retail and Merchandising Manager to join our team. This position works across all business units to develop, implement, and manage the overall retail merchandising strategy and objectives for all locations within our business portfolio. You will own inventory management, visual merchandising, and store layout and design, ensuring a consistent, high-quality guest experience that supports revenue growth across multiple locations and event formats.

Requirements

  • Bachelor’s degree in a related field, or 3+ years of experience in a similar position.
  • Multi-unit support and leadership experience.
  • Experience with permanent, temporary, and mobile operations.
  • Extensive POS experience, including inventory creation and management; Square experience strongly preferred.
  • Previous multi-unit retail experience required.
  • Inventory and cost control management experience.
  • Experience coaching and training location managers and frontline teams.
  • Experience coordinating cross-functional product launches with multiple departments.
  • Signage planning experience, including templates for location signage, point-of-sale materials, and menu boards.
  • Experience developing display standards, plan-o-grams, and equipment standards for retail environments.

Nice To Haves

  • High-volume operations experience in entertainment, attractions, or sports strongly preferred.

Responsibilities

  • Own all aspects of POS inventory management for all locations, including initial inventory build, daily maintenance, real-time updates, and end-of-season analysis.
  • Create, manage, and implement the company’s visual merchandising strategy, including visual concepts, project standards, signage, floor plans, and fixture plans.
  • Partner with on-site leadership and sales staff to ensure all merchandising plans are executed consistently and maintained for the duration of each season.
  • Lead execution of load-in operations for temporary events across the U.S., ensuring timely and accurate deployment of merchandise, fixtures, and displays.
  • Coordinate inventory management reporting and processes for all consignment vendors.
  • Lead and execute communication of merchandising plans, strategies, and initiatives to the field and across departments.
  • Visit locations during the season to audit merchandising, provide coaching, and ensure adherence to company standards.
  • Own overall store design and floor plans to optimize guest flow, product visibility, and sales performance.

Benefits

  • Flexible Time Off (FTO) program for exempt full-time employees, to be used for vacation, personal time, and illness, subject to manager approval and business needs
  • Medical, dental, and vision insurance with multiple plan options.
  • 401(k) retirement plan
  • Company perks such as complimentary or discounted event tickets, employee discounts, and exclusive merchandise opportunities.
  • Specific eligibility, waiting periods, and coverage details are provided upon hire and are governed by the official plan documents and company policies.
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