Retail and Cafe Specialist

Arizona Humane Society • Phoenix, AZ

1d • Onsite

About The Position

Retail and Cafe Specialist The Arizona Humane Society is seeking a full-time Retail Specialist to support our three pet-centered retail stores located at our Papago Park, South Mountain, and Sunnyslope campuses. This role works Wednesday – Sunday, 10:00 AM – 7:00 PM. If you love retail, thrive in a fast-paced environment, and want your work to make a meaningful difference for animals and the community, continue to read more now. A Day in the Life: As a Retail and Cafe Specialist, you'll help keep our pet-centered retail stores running smoothly while creating a welcoming, positive experience for our community. Your day includes opening and closing the store, keeping the space clean, organized, and fully stocked, and greeting customers as they arrive. You'll assist adopters and pet parents by recommending products, processing sales, and cash handling through our POS system, and answering phone or online inquiries. You'll help track sales goals, process online orders, support inventory needs, and assist with training and supporting retail volunteers. You may also provide support to our café and help across our three retail locations as needed. Every shift offers variety, teamwork, and the chance to support our lifesaving mission through exceptional customer service.

Requirements

• High schooldiploma/GED required
• Arizona Food Handlers Card required
• 2+ years of retail experience, including inventory assistance, stocking, facing, and product knowledge required.
• Understanding of retail and cash handling operations required.
• Ability to anticipate customer needs and recommend merchandise to customers.
• Must possess excellent communication skills and the ability to resolve issues effectively.
• Must be comfortable working around animals.
• Able to speak, read, write and understand English

Nice To Haves

• Knowledge of point of sale and word processing software programs preferred.
• Bilingual preferred but not required.

Responsibilities

• opening and closing the store
• keeping the space clean, organized, and fully stocked
• greeting customers as they arrive
• assisting adopters and pet parents by recommending products
• processing sales and cash handling through our POS system
• answering phone or online inquiries
• helping track sales goals
• processing online orders
• supporting inventory needs
• assisting with training and supporting retail volunteers
• providing support to our café and help across our three retail locations as needed

Benefits

• Competitive salary
• Generous PTO program
• Up to 8 paid holidays per year
• 401(k) with employer contribution
• Medical, Dental and Vision Plans
• Got student loans? Employment with AHS may qualify you for the Public Service Loan Forgiveness (PSLF) program!
• Discounts on veterinary services and other pet perks!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees