Retail Ambassador - (King of Prussia, PA)

Allbirds Retail • King of Prussia, PA

249d • $16

About The Position

At Allbirds, we’re on a mission to prove that comfort, good design and sustainability don’t have to be mutually exclusive. We are dedicated to making the most sustainable footwear we can using premium natural materials, designed for the to and fro of everyday life. Our commitment to making better shoes in a better way is fueled by a belief that the shoe industry needs to focus less on flash and more on thoughtfulness. With funding from the leading venture capitalists in consumer products, and the founding CEOs of some of the greatest e-commerce businesses in recent history, our desire to shake up the footwear industry is off to a great start. In fact, TIME already called our first shoe, the Wool Runners, the most comfortable in the world, and there is much more to come. We’ve sold a million shoes, launched three groundbreaking materials, and changed how people think about comfort, design, and retail. Now we’re taking the Allbirds in-store experience across the country and are looking for passionate retail ambassadors to execute on that mission.

Requirements

• Retail and/or customer service experience is preferred.
• Available to work weekends.
• Connection to Allbirds's mission, vision, and products.
• Good communication and interpersonal skills.
• Desire to learn and grow.
• Reliable and punctual.
• Able to comfortably lift 30 lbs on a regular basis and stand for 95% of the work day.

Responsibilities

• Provide all customers with a high quality and personalized in-store experience.
• Meet the standards set forth in our Retail Woolbook and Customer Journey even when serving multiple people and multi-tasking.
• Strive to be a product-knowledge expert who can communicate passionately about our brand and products.
• Build strong relationships with customers.
• Actively contribute to the store’s sales and NPS goals.
• Maintain store appearance, cleanliness, and organization.
• Operate our point-of-sale system once trained.
• Execute on inventory and merchandising duties.
• Perform daily operational tasks as delegated by the store leadership team.
• Commit to learning by asking questions and actively seeking to grow and develop new skills.
• Be reliable and punctual.
• Work collaboratively to achieve shared goals.
• Practice respectful, honest, and effective communication.
• Cultivate a positive attitude and support your teammates.

Benefits

• The Allbirds pay rate for the role is: $16 per hour.
• Paid time off.
• Equity.
• Company bonus or sales commissions/bonuses.
• 401(k) plan with matching.
• Medical, dental, and vision benefits.
• Pre-tax savings, and wellness & lifestyle benefits.
• Unlimited PTO for full-time corporate roles.
• Sick and vacation time for other roles.
• Parental leave (with a new parent bonus for full-time employees).
• Volunteering, medical & family care leave, bereavement, jury duty, and voting.
• Support benefits through Modern Health (free mental health benefit with coaching and therapy sessions).
• Employee Assistance Program and more.
• 50% discount on most Allbirds products.
• Discount mall through LifeBalance.
• Reimbursement on eligible wellness expenses (full-time employees).
• Cellphone reimbursement and more for certain eligible roles.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees