Retail Ambassador - Hayes Valley (San Francisco, CA)

Allbirds Retail • San Francisco, CA

159d • $19

About The Position

The Retail Ambassador is the catalyst for bringing the Allbird's brand to life through an understanding of our culture and delivering an exceptional customer experience. As a Retail Ambassador, you'll ensure exceptional in-store experiences through positive customer interactions. You will employ your natural problem solving and sales abilities to answer customer questions and make compelling product recommendations. You openly share your knowledge of products, your passion for the community and your efforts to protect the environment. You contribute to the success of the team through customer service, teamwork, merchandising, operations, events, and environmental activism.

Requirements

• High School Diploma or GED.
• 1+ years experience in retail, direct customer sales and service, or hospitality, preferred.
• Excellent communication skills and good judgment.
• Strong organizational skills with the ability to multitask and prioritize tasks.
• Basic understanding of retail math for handling transactions and calculating discounts.
• Familiarity with POS systems and ability to learn new technical sales tools quickly.
• Ability and willingness to work flexible hours including but not limited to opening and closing shifts, Saturday or Sunday shifts and holidays.
• Passionate about providing great customer experience.
• Strong interpersonal, verbal, and communication skills; ability to build relationships and adapt to a diverse customer base is desired.

Responsibilities

• Delivering and executing on three primary focus areas: Customer Experience, Daily Operations, and Teamwork.
• Build strong relationships with customers by providing high quality and personalized in-store experience.
• Strive to be a product-knowledge expert who can communicate passionately about our brand and products.
• Actively contribute to the store’s sales goals.
• Maintain store appearance, cleanliness, and organization.
• Operate our point-of-sale system once trained.
• Execute on inventory and merchandising duties.
• Perform daily operational tasks as delegated by the store leadership team.
• Commit to learning by asking questions and actively seeking to grow and develop new skills.
• Work collaboratively to achieve shared goals.
• Practice respectful, honest, and effective communication.
• Cultivate a positive attitude and support your teammates.

Benefits

• Competitive pay as well as bonus and equity for eligible roles.
• Healthcare benefits including Medical, Dental, and Vision plans for employees and eligible dependents.
• 401(k) with employer matching contribution.
• Unlimited PTO for full-time corporate roles.
• Company discount (50%) on most Allbirds products.
• Support benefits through Workplace Options and Anthem Employee Assistance Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees