Retail Alterations Specialist

Fast Retailing•San Jose, CA

39d•$20•Onsite

About The Position

Clothing alterers, tailors or seamsters are needed to alter pants according to custom specifications and needs. In this position, the Alterations Specialist will use their knowledge of fabrics, sewing, fashion and the marketplace in order to alter pants for customers.

Requirements

Strong communication skills
Ability to calculate figures and amounts such as discounts and percentages.
Ability to stand for long periods of time, read computer terminals, push, pull, move, lift or carry objects of at least 25 pounds.
Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing.
At least six (6) months prior sewing/fitting experience in an alterations or tailoring department
Maintain specified productivity guidelines.
Strong communication skills, fluency in English mandatory
Ability to work a flexible schedule that meets the business needs, including evenings and weekends.
High School Diploma or G.E.D., or 6 months retail or related experience.
Average 32 or more hours per week based on business seasonality.
Open availability on weekends (religious exemptions will be considered).
Restrictions on availability limited to two days per week.

Responsibilities

Sew hem of pants with industrial sewing machine
Trim excess threads using scissors.
Measure, cut and sew hems following seams, edges, or markings on pants.
Alter pants hemlines to fit individual customers.
Working knowledge of sewing machines such as lock stitch, blind stitch, and serge machines
Meet and exceed sales goals.
Maintain brand and operational standards (visual, cleanliness, etc.)
Pro-actively manage customer needs and exceed expectations by utilizing the U.N.I.Q.L.O. service standard, following the Uniqlo Fundamental Principles and saying the 6 standard phrases.
Be knowledgeable of fitting room standards and assist when needed.
Act as cashier when required by following cashier protocol.
Process shipment and ensure all merchandise is represented on the floor in full size runs.
Assist management to identify and resolve issues in the store.
Provide product and brand knowledge to customers.
Follow all company policy and procedures & notify management of any infractions.
Assist with special projects as assigned by management.

Benefits

Medical, dental, and vision coverage
401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute.
Paid parental leave
Fertility benefits, including IVF
Life insurance
Short-term and long-term disability insurance
HSA/FSA options
Employee Assistance Program
Vacation & Personal Time Off
Sick & Wellness Time Off
30% Employee Merchandise Discount
Commuter benefits
... and more!