Retail Administration Manager (Full Time) - TX/OK

PROSPERITY BANK•Bryan, TX

just now

About The Position

Responsible for Managing and Supporting a Group of 20 – 30 Banking Center Area Managers. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this job description amended at any time.

Requirements

Associate degree in business or a related field, or an equivalent combination of training and work experience.
Thorough knowledge of Bank services and products.
Understanding of related legal and regulatory requirements.
Familiarity with banking center functions, policies, and procedures.
Must have extensive bank lobby operations experience.
Strong knowledge of compliance and regulation procedures.
Prior management experience.
Strong interpersonal, leadership, and supervisory skills.
Well organized.
Ability to operate related computer applications and related business equipment.
Strong computer skills including proficiency in Microsoft Office products.
Attention to detail.
Ability to maintain an effective and efficient workflow.
Must be a self-starter that can manage multiple projects / duties with minimal supervision.
Must display a positive team-building attitude with associates in all departments.

Responsibilities

Facilitate monthly BCAM Meeting 1st/3rd Thursday and Annual BCAM Meeting
Assist in developing and maintaining the policies and procedures relevant to retail operations.
Understand the information systems used in retail operations.
Ensure training is satisfied.
Interact with the Operations Committee members regarding banking center matters.
Interact with and act upon requests of EVP and CFO.
Establish relationships and open communication with Area Leadership.
Act as communications liaison from all operational departments to Retail banking centers.
Coordinate and monitor periodic scrub projects and/or data collection to/from BCAMs/banking centers.
Support the achievement of incentive programs, goals, and budgets.
Review Audits as presented, including grading and updating Audit Tracking Report. Prepare quarterly summary for Internal Audit.
Review, disseminate & update reports as applicable (Teller Recon, Teller Buy/Sell, Teller Over/Short, CIT, Cash Items, Missing Signature Card, Vacation Schedules (5 consecutive days), CIP Exceptions, BC Listing, Audit Tracking report, BCM Title Changes, BCM Report to Ops, Loomis Monthly Reporting, Track BCAM Annual Expense Budget, Mentor Program Payroll File, Certifications)
Wire Approval Group – exception wire approvals
Facilitate meetings, coordinate support, training, Conversion Support Guide, Conversion Checklists, Loomis, Harland & Review/Approve Teller Cash recon during M&A events.
Comply 100% with all Prosperity Bank applicable policies and procedures.
Comply 100% with staff training requirements.
Maintain loss standards as specified by Prosperity Bank applicable policies and procedures.
Maintain effective internal control standards.
Meet all compliance and security requirements 100% of the time.
Minimize expenses, overtime, and losses.
Lead and manage team through training, developing, and coaching associates on a consistent basis
Encourage others to set challenging goals and high standards of performance
Inspire associates to define new opportunities and continuously improve the organization
Celebrate and reward significant achievements of associates
Present logical and persuasive case for proposals and positions
Assist team in addressing their individual strengths and development needs