ReStore Supervisor

HABITAT FOR HUMANITY OF SOUTH CENTRAL NEW JERSEY INC•Egg Harbor, NJ

4d•$20 - $22•Onsite

About The Position

Reporting to the ReStore Manager, the Supervisor is responsible the assisting the ReStore manager in the management of the entire store operation. He/she will be responsible for meeting and exceeding performance and sales goals. He/she is responsible for training all associates on safety, compliance, policy, customer service, store procedure and more. As a Supervisor, you are required to perform with a high level of professionalism and set an example for associates and volunteers.

Requirements

Must be detail-oriented and able to work independently.
Must be able to deal with all kinds of individuals and remain consistent in keeping a professional demeanor.
Work collaboratively in a team-oriented environment.
Strong leader who has demonstrated the ability to achieve results through others.
Experience working in fast-paced team environment, preferably in retail, sales or in a customer facing-environment.
Associates or Bachelor’s degree in any field preferred.
3 plus years of experience in a similar role required. preferably in retail.
3 years of customer service experience.

Nice To Haves

Forklift Experience is a plus. (Not required)

Responsibilities

Supervise the performance and activities of all CSA & Cashiers.
Ensure cleanliness and safety of the Sales Floor, Donation Receiving Area and Front End Cashier Station.
Create an engaging and rewarding experience for ReStore volunteers.
Supervise volunteer groups and volunteers.
Ensure that all training compliance is maintained for all ReStore Staff and volunteers.
Provide routine feedback to all store associates and volunteers on performance.
Communicate Habitat for Humanity news to the store associates and volunteer team.
Perform routine huddles with team to communicate current store initiatives, goals and daily/weekly/monthly expectations.
Provide excellent customer service to all ReStore customers and donors.
Create and post weekly schedule.
Strategize with ReStore Manager, ReStore Director and other Supervisors to improve existing operations, grow revenue and meet budget goals.
Operate the cash register, scan items, bag merchandise and make/provide change for purchases.
Work with store management to meet daily and weekly sales goals.
Stock and refill register area inventory. Including keeping the area clean and actively putting things in their place.
Greet customers and provide an enjoyable shopping experience for all customers.
Respond to customer requests in a timely manner.
Use dollies, forklift (if certified), hand trucks, pallet jacks to move donated and priced merchandise out to the sales floor.
Create tags, print tags, laminate tags and restock tags as necessary.
Maintain an effective working relationship with ReStore staff, volunteers, Habitat homeowners and ReStore customers.
Assist Customers on the sales floor with product questions and purchases.
All other duties as assigned by the by ReStore Manager and Management.