ReStore Procurement & Logistics Coordinator

Habitat for Humanity-posted 27 days ago

$20 - $23/Yr

Full-time • Entry Level

Onsite • Chicago, IL

501-1,000 employees

Religious, Grantmaking, Civic, Professional, and Similar Organizations

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The ReStore Procurement & Logistics Coordinator serves as the main point of contact for incoming donations at Habitat for Humanity Chicago's ReStore. This role manages donation inquiries, scheduling, and donor communications to ensure a steady, high-quality flow of donated goods. Reporting to the Procurement & Logistics Manager, the Coordinator plays a key role in donor satisfaction, operational efficiency, and mission impact. The ideal candidate is detail oriented, possesses a 'donor first' mindset, adaptable in a fast-paced atmosphere, and works well independently.

Donor Communication, Donation Screening, Scheduling & Tracking (60%) Manage high volumes of donor inquiries across multiple channels while operating mostly in Salesforce. Educating donors about ReStore's donation procedures and guidelines. This includes but is not limited to scheduling and coordinating donation pick-ups in alignment with operational policies and goals, maintaining accurate donor records, and ensuring smooth communication among staff, drivers, and donors. Additionally, this requires generating reports on donor activity and key metrics to support strategic planning and awareness efforts.
Brand Ambassador and Operations Support (30%) Support ReStore leadership by fostering strong stakeholder relationships, driving staff development, and promoting donations and sales to advance Habitat Chicago's mission. This involves collaborating across teams, communicating ReStore's impact to the public, and stepping into procurement leadership when needed. The position also ensures a safe, productive, organized work environment and leverages technology to track and improve operations. Additional responsibilities include coordinating donation events, assisting loading donations on ReStore trucks, potential box truck and cargo van driving to pick up donations, providing feedback for continuous improvement, and ad hoc tasks assigned by leadership.
e-Commerce Support and Coordination (10%) Manage ReStore's online sales platforms, ensuring accurate product listings, pricing, and inventory updates to maximize visibility and revenue. Collaborate across multiple store locations to source, photograph, and describe donated items, maintaining brand consistency and quality standards. This also involves reporting and tracking performance metrics, optimizing listings based on data insights, and providing excellent customer service to online buyers.
Teamwork Contribute to organizational health through collaborative leadership, integrity, and a team-first mindset. This involves active participation in events, engaging with staff, core volunteers, and program participants, and offering creative input to improve operations. The position also supports setup, management, and networking efforts to strengthen team cohesion and mission impact.
Professional growth and skill development: Actively participates in cross-functional collaborations, adapts to evolving business needs, and takes on new challenges and tasks by contributing to special projects and initiatives as needed.

Strong interpersonal, written, and verbal communication skills
Detail-oriented with excellent data entry and organizational abilities
Salesforce experience preferred
Adaptable, proactive, and calm under pressure
Familiarity with Chicago neighborhoods and street routes
Proficiency in Microsoft Office
Ability to work independently and collaboratively.
Authorized to work permanently in the U.S.
Ability to manage confidential information with discretion and tact

Bilingual in English and Spanish
Bachelor's degree
Experience with scheduling, logistics, or customer service
Familiarity with furniture, construction materials, home goods, or interior design
Box truck driving experience, or willingness to learn
Personal volunteer experience

30+ vacation/sick/personal days per year
90% employer paid health insurance
access to dental, vision, life, and 401k plans

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