ReStore Lead with Keys

San Gabriel Valley Habitat For Humanity•Pasadena, CA

1d•$20 - $23•Onsite

About The Position

The Lead with Keys is a trusted retail associate who supports store management by assisting with daily operations, leading the sales floor, and opening and closing the store. This position serves as a keyholder and shift leader, working closely with the Store Manager to ensure a safe, efficient, and customer-focused environment.

Requirements

High school diploma or equivalent required
2–4 years of retail experience; lead or supervisory experience preferred
Demonstrated customer service and sales experience
Ability to operate POS systems, handle cash, and complete basic reporting
Strong communication, leadership, and interpersonal skills
Dependable, responsible, and trustworthy
Ability to lead effectively and work collaboratively as part of a team
Strong time management and multitasking skills
Sound problem-solving and decision-making abilities
Attention to detail and organizational skills
Ability to work a flexible schedule, including evenings and weekends
Forklift certification required (company-provided certification available upon successful completion of a 90-day probationary period)
Ability to stand and walk for extended periods
Ability to lift, carry, and move merchandise weighing approximately 25–75 pounds, with or without reasonable accommodation

Responsibilities

Open and close the store in accordance with established cash handling and security procedures
Serve as a keyholder and lead shifts, providing guidance and support to sales associates
Deliver excellent customer service and professionally resolve customer concerns
Drive sales by modeling effective selling behaviors and promoting store initiatives
Maintain visual merchandising standards and overall store appearance
Train, coach, and mentor new and existing team members
Monitor inventory levels, restock merchandise, and support loss prevention efforts
Communicate store performance, operational needs, and concerns to management
Work closely with vendors in the Vendor Marketplace, including entering inventory lists and creating labels
Understand and adhere to OSHA guidelines and Safety Data Sheet (SDS) regulations
Follow all Standard Operating Procedures in accordance with Habitat for Humanity policies