ReStore Donation Associate
About The Position
Do you have a passion and drive to apply your talents to make a difference? The Green Mountain Habitat for Humanity (GMHFH) ReStore is seeking a Donation Associate to support its mission of helping local families build strength, stability, and self-reliance through affordable homeownership. Department: ReStores, in-person FLSA Status: Hourly, Non-Exempt Schedule: Varies according to ReStore and Associate needs hiring for approximately 25 hours/week Reports To: ReStore Manager Supervises: None Summary: The ReStore Donation Associate provides excellent customer service and ensures customers and donors have a safe, positive, and rewarding experience. They assist in pricing, merchandising, and maintaining the sales floor; cashiering, moving, and loading donations; and other duties as assigned.
Requirements
- Able to communicate well with other staff, volunteers, and any type of visitor to the ReStore.
- Dependable and able to stick to a schedule.
- Excellent customer service skills to respond to any questions or concerns.
- Strong time management skills and the ability to prioritize different tasks.
- Flexibility to switch to different tasks quickly.
- Able to work as part of a team and complete tasks as they are assigned.
- Light arithmetic skills to accurately work on the register.
Nice To Haves
- Previous experience working in a retail environment.
- High school diploma preferred.
Responsibilities
- Clean, sort, price, and store donations according to the price guide and refer to the Supervisor if guidance is needed.
- Assist in keeping the loading dock area clear and in safe condition and keep the back room free of clutter.
- Promptly assist donors who come to drop off donations and accept or reject them based on whether the items are in good, sellable condition.
- Assist in unloading scheduled pickups alongside the truck drivers, as well as any other specialty pickups throughout the week.
- Greet any donors and customers and thank them for contributing to our cause and answer any questions they may have.
- Help to complete the daily checklist for opening and closing the store.
- Process customer transactions through the point-of-sale system (includes discounts, coupons, returns, tax exemptions, etc.)
- Help customers carry purchases to their vehicles.
- Sort clothing donations and prepare them to be moved to the sales floor.
- Perform other duties as assigned.
Benefits
- The hourly rate for this part-time, in-person position is currently $16 and the position comes with a 20% employee discount.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
