ReStore Assistant Manager – Williston Vermont

GREEN MOUNTAIN HABITAT FOR HUMANITY • Williston, VT

7h • $19 - $20 • Onsite

About The Position

Can you picture yourself leading a collaborative, creative, compassionate team in a fast-paced, purpose-driven retail environment? Do you want to apply your talents to grow revenue within Vermont’s circular economy, while having an impact on your local community by improving access to affordable goods and housing? Perhaps you are the ideal candidate for our next ReStore Manager to lead our Williston, Vermont location.

Green Mountain Habitat for Humanity seeks a hands-on, results-driven, and community-minded ReStore Assistant Manager with a track record of leading high-performing retail teams, growing revenue, and optimizing operations and sales, as well as a commitment to engaging our community and dedicated volunteers to have an impact on Northern Vermont’s economy and access to affordable housing.

Our Habitat ReStores in Milton, Swanton, and Williston play a vital role in advancing Green Mountain Habitat for Humanity’s mission to build affordable housing. By accepting donations of new and gently used furniture, appliances, building materials, clothing, electronics, and home goods and selling items at discounted prices, our ReStores promote sustainability while increasing access to affordable resources for the community. Our dedicated teams of staff and volunteers work hard to maintain a constant flow of goods and offer a wide range of items for our retail visits. The proceeds of ReStore sales are then used to help fund the construction of permanently affordable housing for families and individuals across northwestern Vermont.
We offer competitive wages, ample Paid Time Off, and a 20% discount at local ReStores!

Requirements

• 2-3 years of retail management experience.
• Able to communicate well with other staff and volunteers, lead a team, and resolve minor conflicts.
• Dependable and able to stick to a schedule.
• Must be able to lift 50 pounds.
• Excellent customer service skills to respond to any questions or concerns.
• Strong time management skills and the ability to assign tasks to others.
• Flexibility to switch to different tasks quickly and the ability to prioritize well.

Nice To Haves

• Relevant college degree preferred.

Responsibilities

• Provide accurate accounting records of revenues and expenses and help the Store Manager prepare reports for the following: sales, expenses, outreach activities, and other areas as assigned.
• Assist in the development of annual operating and sales budgets and assist the Store Manager with leading the store to hit sales goals.
• Oversee the processing of donated items; manage the rotation of items and the disposal of donated items in a timely fashion. Processes include sorting, hanging, tagging, displaying, and disposing of donated items.
• Ensure that all sales transactions (cash, credit cards) are handled correctly and in line with GMHFH’s cash handling procedures.
• Help prepare the store for scheduled and special deliveries of donated items and help keep the delivery schedule up to date via communication with the Procurement Manager.
• Ensure all store areas are clean and safe and identify maintenance problems and pass that knowledge on to the Store Manager.
• Oversee the effective merchandising of the floor, maximizing available display space and using inventory control and pricing to ensure appropriate turnover of merchandise.
• Oversee shifts when the Store Manager is not present, including opening, closing, reconciling the cash drawer, assigning tasks, and managing staff time.
• Demonstrate and train staff, concerning all policies and procedures, to provide outstanding service to customers, donors, volunteers, and others.
• Understand and communicate to all staff positions the Key Performance Metrics and how they relate/contribute to positive customer experience and high-quality operations.
• Ensure all personnel understand and can effectively communicate the Habitat ReStore, local affiliate, and HFH missions to members of the public.
• Support volunteers and staff on the sales ?oor with customer con?icts, pricing issues, etc.
• Supervise staff, monitor work performance, and provide ongoing feedback to improve productivity and employee job satisfaction. Provide both positive and constructive feedback.
• Assist the Store Manager in following employee performance guidelines and provide coaching and take notes as needed.
• Maintain confidentiality regarding all personnel matters.
• Assist with training and onboarding new volunteers, explaining the importance of Habitat’s mission, and responding to any concerns or questions that supervisors can’t address.

Benefits

• ample Paid Time Off
• a 20% discount at local ReStores!
• Benefits include 3 paid holidays, 1.5x paid holidays worked, paid time off totaling 3 weeks, a health reimbursement plan ($6,450.00/year), and a 20% staff discount to Green Mountain Habitat for Humanity ReStores.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed