Restoration Technician

SERVPRO of Chester, Hardin, Henderson and McNairy Counties•Henderson, TN

54d•$15 - $20

About The Position

Are you someone who enjoys meeting new people, has great communication skills, works well in a team environment, and is a serious multi-tasker? SERVPRO® is looking for a Restoration Technician to join our team of professionals and undertake a variety of restoration duties. SERVPRO CHHM is a locally, and independently, owned and operated SERVPRO Franchise. We specialize in customer service, restoration, and cleaning. We want to invest in you TODAY! The suitable candidate needs to have strong communication skills, ability help people through challenging situations, and be customer service oriented. Our main task each day is to assist customers who may be experiencing a flood of emotions and are depending on us to turn back the tide of uncertainty. The Restoration Technician will work as part of the Servpro team to perform restoration services on residential and commercial properties damaged by water, fire, smoke, or mold. The Restoration Technician will be responsible for assessing damage, performing mitigation and restoration services, and ensuring that all work is completed according to specifications and within budget. The successful candidate will work efficiently and safely, maintain accurate records, and provide excellent customer service to clients.

Requirements

Ability to regularly lift 50 pounds regularly, occasionally up to 100 pounds with assistance
Walking and standing for long periods of time, driving, sitting, climbing
Ability to climb ladders and work at ceiling heights
Ability to work in tight spaces (e.g., crawl spaces, attics)
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning agents
Valid driver's license
Basic math skills
Effective oral communication
High school diploma/GED
Ability to travel locally and out of state as necessary
Ability to successfully complete a background check subject to applicable law

Nice To Haves

Experience in cleaning/restoration preferred
IICRC certifications preferred

Responsibilities

Respond to emergency restoration calls in a timely manner.
Assess damage to properties and develop mitigation and restoration plans.
Perform water extraction, drying, and dehumidification services.
Perform fire and smoke damage mitigation and restoration services.
Perform mold remediation and restoration services.
Follow established safety procedures and guidelines.
Maintain tools and equipment in good working order.
Communicate effectively with team members, clients, and subcontractors.
Provide excellent customer service and ensure that clients are satisfied with the work performed.
Maintain accurate records of work performed and materials used.
Attend all required training and meetings.
Perform other duties as assigned by the Restoration Manager.