Restoration Technician

Rapid Response Team Commercial Residential Restoration•Orlando, FL

About The Position

SUMMARY : The Emergency Restoration Technician will handle and oversee the daily activities of emergency mitigation services as well as remediation work. This individual will play an essential role in the daily monitoring and documenting of all emergency services mitigation and mold jobs. The main function of this position will be providing proper quality control, execution and documentation of all mitigation and remediation jobs from beginning to completion.

Requirements

Ability to multitask and deliver results under pressure.
Ability to access a multitude of different water damage situations.
Create and implement drying plans.
Calculate GPP and properly document drying conditions.
Ability to operate thermal imaging equipment and hygrometers.
Strong customer service and communication skills.
Strong computer skills, including ability to use tablets, Excel, and job management software.
High School diploma.
2+ years’ experience in the water, fire & mold restoration industry.
IICRC certifications WRT & AMRT (preferred), FSRT & ASD (preferred).
Experience in mold remediation is preferred.

Nice To Haves

IICRC certifications WRT & AMRT
FSRT & ASD
Experience in mold remediation

Responsibilities

Respond to emergency services (tarp, board-up, and water mitigation) both during and after normal business hours.
Ability to lift and move equipment and mitigation materials 50 pounds or more.
Follow IEP mold remediation protocols and review estimate and engineered controls for abatement.
Provides quality control on all emergency service mitigation jobs.
Instituting best practices and following all IICRC S500 and S520 guidelines.
Photo documentation both digital and infrared imaging.
Monitors equipment and material inventories.
Contacts customers via phone and email.
Contacts new emergencies and assignments to gather pertinent data from customers.
Communicate with estimators and adjusters.
Report daily activities to ESS.
Tracks water mitigation data.
Ability to accurately sketch the mitigation area.
Other duties as assigned