Restoration Technician

Servpro•Wilmington, NC

12h•$18 - $22

About The Position

NOW HIRING: Water/Fire/Mold Restoration Technician for our New Hanover Franchise located in Wilmington, NC. We are a locally owned restoration and cleaning company that helps people and businesses recover and get back to normal after, water damage, fire, smoke and soot damage, natural disasters and bio-remediation. We are also experts in specialized non emergency cleaning like, Mold & Lead remediation, HVAC cleaning, carpet and upholstery cleaning, and deodorization. Our Franchise is seeking someone who is interested in learning a trade, moving up within a company, being part of a team, contributing to a positive work environment, and helping people in tough situations. If you consider yourself dependable, honest, respectful and mature, then you may be a great fit for our company. We have a company culture here that is grounded in dependability, communication, respect and accountability. We work very hard to provide a positive, caring, professional work environment for all of our team members. We consider ourselves great employers and we go above and beyond for our team members. We provide Servpro branded uniforms, personal protective equipment, worksite tools, work vehicles, and offer paid vacation, on call bonus, an employee referral program, medical benefits, and 401K. We will not tolerate disrespectful unprofessional behavior. Starting rate of pay depends on what you bring to the table. Advancement within the company depends on an individuals dependability and performance. Benefits Market Value compensation On Call Pay / After Hours Bonus Pay Paid Training / Paid industry certifications Health, Dental, & Vision Insurance / 401K Plan Employee Referral Program Paid vacations after 6 months Job Description: Respond to service calls as needed. Perform services as assigned, following SERVPRO ® production guidelines. Communicate with the crew chief to make sure all customer needs are met. Support crew chief and other production personnel, as needed. Clean and maintain vehicles, equipment, warehouse, and office areas, as needed.

Requirements

Valid drivers license Required
Flexible schedule (frequently work past 5pm, work nights and weekends as needed)
Ability to participate on the on call schedule REQUIRED
Reliable transportation to and from work
Willingness to learn and be trained the Servpro way
Ability to work with others in a team environment.
Ability to travel locally and out of state as necessary for storm events.
Ability to successfully complete a background check clear of criminal history subject to state and federal law.
Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
Exposure to chemicals
Walking and standing for long periods of time, driving, sitting, climbing,
Ability to climb ladders and work at ceiling heights
Ability to work in tight spaces (e.g., crawls spaces under buildings)
Repetitive pushing/pulling/lifting/carrying objects
Ability to drive a work vehicle

Nice To Haves

IICRC certifications preferred (but not required)

Responsibilities

Respond to service calls as needed.
Perform services as assigned, following SERVPRO ® production guidelines.
Communicate with the crew chief to make sure all customer needs are met.
Support crew chief and other production personnel, as needed.
Clean and maintain vehicles, equipment, warehouse, and office areas, as needed.
Learn Servpro processes according to job type
Load & unload the work vehicle with equipment, products, and supplies needed for each project daily
Prepare rooms/areas for work activities. Set up staging area and equipment for each project.
Clean vehicles and equipment daily.
Report maintenance issues to supervisors.
Perform job specific tasks as instructed by lead technicians, crew chiefs, and production managers.
Communicate task completion, jobsite status and customer communications with technicians, crew chiefs, management and office.
Perform daily jobsite cleanup and breakdown.
Perform daily vehicle maintenance.
Perform Daily, weekly, monthly, annual equipment maintenance.
Perform weekly facility maintenance
Communicate facility, equipment and vehicle issues to crew chiefs and management.
Understand and follow safety and risk management guidelines on the job site, in the office, and while traveling
Attend all assigned training
Assist other departments as needed.