Restoration Technician Lead - Fire, Water, & Mold

Rytech•Charlotte, NC

4d•$18 - $28

About The Position

A Restoration Technician is responsible for the daily service of mitigation assignments, as well as remediation assignments, New referrals, and existing, as well as customer and manager communications to accomplish their duties.

Requirements

Must be knowledgeable of Ipad features
Must be able to listen and follow directions
Must be able to lift and maneuver heavy equipment/contents

Nice To Haves

Restoration (Mitigation, Remediation, Construction) experience a plus
Experience working with Insurance claims is a plus
Excellent communication and customer service skills
Willing to travel in times of need CAT situations Helping other Areas
IICRC Certifications a plus (WRT/ASD)

Responsibilities

Be available by phone and email during scheduled on-duty hours
Communicate daily with the Operations manager/Assistant OPS Manager
Maintaining a company-issued vehicle Fleet Vehicle Handbook, SDS sheet, Equipment, Tools, Consumables, vehicle maintenance
Maintain a daily update of all files in the MICA app
Be available 24/7 when working on-call rotation
Communicate daily with customers/Insurance personnel/other team members
Maintain good time management with handling existing/new assignments
Be able to listen and follow safety protocols, as well as wear proper PPE
Be able to read and understand a mold remediation estimate to start new assignments