Restoration Supervisor

SERVPRO of Indiana County/Ebensburg • Allegheny Township, PA

103d

About The Position

The Restoration Supervisor assigns, coordinates, controls, and performs work activities on restoration projects to successfully fulfill service needs and facilitate a positive customer experience. As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates to customers and clients the company’s Here to Help® commitment.

Requirements

• High school diploma/GED
• IICRC certifications preferred
• Minimum 1 year of experience in cleaning, restoration, or construction.
• Experience in a supervisor role preferred
• Effective written and oral communication skills

Responsibilities

• Facilitate a positive customer experience and ensure customer satisfaction of services.
• Communicate clear expectations to Restoration Technicians and supervise their activities.
• Coordinate and perform restoration processes as scheduled and ensure quality control.
• Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers.
• Follow and oversee safe work practices and adherence to safety and risk management guidelines.
• Document a detailed and accurate job file to support the services provided.
• Manage and control labor and consumable usage on assigned projects. Manage assets by protecting and using equipment and materials properly.
• Coach and train Restoration technicians.
• Communicate with Restoration manager and office staff on project progress and issues.
• Perform daily, weekly, and monthly vehicle maintenance and equipment maintenance, as assigned.
• Oversee facility and grounds maintenance, as assigned.
• Continue development of Restoration expertise in services, cleaning products, and equipment.
• Other tasks/duties as required by employer.

Benefits

• 401(k)
• Bonus based on performance
• Dental insurance
• Health insurance
• Paid time off

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED