Join Our Team as a Dynamic Restoration Supervisor!
About The Position
Are you ready to lead a team and make a real difference every day? As a Restoration Supervisor with SERVPRO®, you’ll be the face of our Here to Help® promise, ensuring customers and clients receive top-notch service and satisfaction. Why This Role is Exciting: Lead with Impact: Manage and coordinate restoration projects, ensuring every detail is executed to perfection while delivering an exceptional customer experience. Team Captain: Communicate clear goals and expectations to your team of restoration technicians, guiding and supervising their efforts with confidence. Hands-On Action: Oversee project progress, document successes, and manage resources efficiently to achieve outstanding results. Growth and Innovation: Coach and train your team to elevate their skills, contributing to the growth and reputation of the SERVPRO brand. Each SERVPRO® Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them. In this role, you will give an estimate of the work that needs to be done with incoming customer calls and dispatch the work to appropriate teams within the franchise.
Requirements
- A high school diploma/GED and valid driver’s license.
- At least 1 year of experience in cleaning and restoration.
- Must have IICRC WRT certification.
- Ability to lift, climb, and work in varying spaces, with a knack for physical tasks.
Nice To Haves
- Bilingual abilities are a bonus!
Responsibilities
- Coordinate restoration processes, ensuring quality control from start to finish.
- Manage customer relationships and satisfaction, guaranteeing a positive overall project experience.
- Maintain communication with team members, addressing challenges and providing important updates.
- Ensure rigorous safety protocols for a secure work environment.
- Perform regular maintenance on vehicles and equipment.
Benefits
- Earn $20.00 - $26.00 an hour based on experience, with opportunities for overtime pay.
- Be part of a spirited, independently owned SERVPRO® Franchise where your leadership shines.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
11-50 employees
