Water and Fire Restoration Supervisor

SERVPRO of Coffee, Franklin, Warren Counties•Manchester, TN

4d•$22

About The Position

The Mission: As a Restoration Supervisor, you are the face of SERVPRO on-site. You lead the crew and manage the "science" of the drying process while ensuring every detail is documented perfectly for the insurance company. The Role: This is a working-lead position. You are expected to perform manual labor alongside your crew while managing the project, communicating with homeowners, and handling digital documentation.

Requirements

Experience: 1+ years of Restoration or Construction Leadership is required.
Tech Savvy: High comfort level using mobile software/tablets for real-time data entry.
Physical Ability: Must be an active leader capable of heavy labor in various environments.
Screening: Must have a valid Driver’s License, pass a background check, and pass a drug screen.

Responsibilities

On-Site Leadership: Lead a team in water, fire, and mold restoration, ensuring the "SERVPRO Standard" is met.
Customer Communication: Act as the primary contact for the homeowner; explain the process to reduce their uncertainty.
Technical Documentation: Accurately log moisture readings, photos, and job notes into our software for insurance purposes.
Manual Labor: Lead from the front—perform demolition and heavy lifting (50+ lbs) alongside the crew.

Benefits

Competitive salary
Dental insurance
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Competitive Pay: $22.00/hr + Overtime.
On-Call Bonus: Guaranteed weekend standby bonus for on-call rotations.
Growth: We pay for advanced IICRC certifications and offer a path toward Production Management.