Restoration Supervisor

DE Investments INC • Maumelle, AR

11d

About The Position

In this critical role, you will tackle real challenges and make a tangible impact every day. At SERVPRO, we’re dedicated to turning back the clock on property damage, ensuring every site is restored "Like it never even happened®." We’re seeking skilled individuals with a background in the trades who take pride in craftsmanship and a job well done. You’re a Great Fit If You: - Thrive in team settings but can also navigate tasks independently. - Are eager to expand your skills in a rewarding, hands-on field. - Desire to assist and uplift others during stressful times. - Find satisfaction in restoring order and helping rebuild communities. - Prefer active, outdoor work environments and practical problem-solving. - Enjoy a role where no two days are the same and every day brings a new challenge

Requirements

• Valid driver’s license and reliability for occasional on-call shifts, including nights, weekends, and holidays.
• Successful completion of a background check.
• At least 1 year of experience in cleaning, restoration, or construction

Nice To Haves

• High school diploma/GED (preferred)
• IICRC certification a plus, not required

Responsibilities

• Respond swiftly to emergencies, including water and fire damage.
• Help with thorough assessments and the execution of restoration plans for a variety of damages.
• Operate and maintain specialized restoration equipment.
• Handle physical tasks such as water extraction, demolition, and site cleanup.
• Keep detailed inventories and ensure tools and vehicles are well-maintained.
• Provide exceptional service and clear communication to teammates
• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues
• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Benefits

• Comprehensive Benefits including PTO, Dental/Health/Vision Insurance, and 401K Matching
• Competitive compensation with paid training.
• Necessary tools and equipment provided.
• Opportunities for personal development, professional growth, and career progression.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees