Restoration Supervisor

Servpro•Danville, VA

1d•$50,000 - $65,000

About The Position

Restoration Supervisor Do you love helping people through difficult situations? Then, don’t miss your chance to join our franchise as a new Restoration Supervisor. As a new Restoration Supervisor at SERVPRO of Danville, Pittsylvania County, you will be a part of a team of quality people who focus on excellent service, fairness, and mutual respect. Who We Are: We are a new SERVPRO franchise in Danville, VA. We are part of a team that is a national leader in property disaster restoration, restoring structural and personal property damage caused by water, fire, mold, biohazard, and other conditions. From initial clean-up to complete rebuilds, SERVPRO is there every step of the way. We work on commercial projects as well as residential losses and everything in between. We have a long-standing reputation as a leader in our industry. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened®!” The Role: The Restoration Supervisor prescribes, coordinates, controls, and performs work activities on restoration projects to successfully fulfill service needs and facilitate a positive customer experience. As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates to customers and clients the company’s Here to Help® commitment. You will be first on the scene to help people cope with water, fire and other disasters. From securing the property, to cleaning and drying, to contents restoration, all the way through rebuild. As a valued SERVPRO® franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow. Training and development program available, which can include industry certifications.

Requirements

Effective written and oral communication skills
1 year experience in cleaning/restoration preferred
Proficient in use of moisture meters and drying equipment
High school diploma/GED
Valid driver’s license
Ability to travel locally and out of state when necessary, no overnight travel required
Ability to successfully complete a background check subject to applicable law
Ability to multitask and meet deadlines
Basic math skills
Proficient in the use of a computer and software programs
Ability to work nights and weekends in an on-call rotation
Strong work ethic, high energy, and the drive to go the extra mile to achieve excellence
Positive team attitude!
The desire to learn, grow, and develop your career
Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
Ability to sit/stand/walk for prolonged periods of time
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning products/chemicals
Ability to don and doff personal protection equipment to minimize potential exposure to chemicals and biohazards

Nice To Haves

IICRC certifications preferred
Basic "carpentry" skills and demolition experience are preferred

Responsibilities

Manage the customer and client experience and overall customer satisfaction tracked with online reviews
Communicate clear expectations to restoration technicians and supervise their activities
Coordinate and perform production processes as scheduled and ensure quality control, this is a labor intensive position
Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers.
Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times.
Document a detailed and accurate job file to support the services provided
Manage and control labor and consumable usage on assigned projects.
Manage assets by protecting and using equipment and materials properly.

Benefits

competitive pay rate
opportunity to learn and grow
Training and development program available, which can include industry certifications
possibility of overtime pay
Bonuses and increases based on merit
Performance bonuses available once training period is completed
Paid Holidays and Vacation

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