Restoration Supervisor

Servpro•Hillsboro, OR

16d•$24 - $28

About The Position

At SERVPRO, we are dedicated to restoring properties and lives to their pre-damage state with a commitment to excellence and customer satisfaction. We pride ourselves on our skilled team, innovative solutions, and unwavering dedication to quality service. We’re seeking a dynamic Property Damage Restoration Supervisor to join our team and lead our efforts in delivering exceptional restoration services. The Property Damage Restoration Supervisor will oversee the day-to-day operations of our restoration projects. This role requires a blend of leadership, technical expertise, and customer service skills. The ideal candidate will have a strong background in property damage restoration, excellent problem-solving abilities, and a proven track record of managing teams effectively, along with great customer service skills.

Requirements

Proven experience in property damage restoration, with a strong understanding of restoration techniques, equipment, and safety protocols.
Previous supervisory or management experience in a similar role is highly desirable.
Strong leadership skills with the ability to motivate and guide a team.
Excellent communication and interpersonal skills, with a focus on customer service.
Proficiency in project management software and tools.
Relevant certifications (e.g., IICRC) are a plus.
Ability to work in a fast-paced environment and handle multiple projects simultaneously.
Valid driver’s license and reliable transportation.

Nice To Haves

Relevant certifications (e.g., IICRC)

Responsibilities

Supervise and coordinate restoration projects from initiation to completion, ensuring they are executed efficiently and meet quality standards.
Lead, mentor, and manage a team of restoration technicians, providing training, support, and performance evaluations.
Assess property damage and create detailed work scopes and estimates in collaboration with clients and insurance adjusters.
Ensure compliance with industry regulations, safety standards, and company policies.
Communicate effectively with clients, addressing concerns and providing regular updates on project progress.
Manage project budgets, timelines, and resources to ensure projects are completed within scope and on schedule.
Conduct site inspections and quality control checks to ensure high standards of workmanship and customer satisfaction.
Stay current with industry trends, best practices, and advancements in restoration technology.