Restoration Project Manager
About The Position
SERVPRO is hiring a Restoration Project Manager! Benefits/Perks Competitive salary based on experience Opportunities for training, certifications, and career development Vision and dental insurance Paid holidays and vacation time 401K retirement plan Company vehicle and resources provided Supportive, team-oriented work environment Key Responsibilities Manage the customer experience and ensure overall satisfaction Respond promptly to potential customer inquiries and emergencies Create accurate scopes of work and estimates using proprietary software Negotiate and obtain approval for estimates and scopes from clients and adjusters Coordinate crews, subcontractors, and resources for ongoing projects Review job documentation to ensure proper billing and compliance Communicate with customers, vendors, teammates, and insurance reps Control production costs including materials, equipment, and vehicles Oversee safe work practices and enforce safety/risk management standards Recruit, hire, and train production team members Requirements Minimum 2 years of project management experience in construction Strong communication, organizational, and computer skills Experience in cleaning/restoration (preferred) High school diploma or GED required IICRC certification (preferred) Xactimate experience is a plus Valid driver’s license required Ability to lift 50 lbs regularly and up to 100 lbs with assistance Able to work on ladders, in tight spaces, and at ceiling heights Comfortable with physical tasks and cleaning products/chemicals Willing to travel locally and occasionally out of state Ability to pass a background check About Us We are a family-owned SERVPRO® Franchise serving our community with integrity and professionalism. Our focus is on growth, training, and teamwork. If you're passionate about helping others and ready to lead projects that make a difference, we’d love to meet you! For more information, visit www.servprosouthbend.com Compensation: $70,000.00 - $90,000.00 per year Picture yourself here fulfilling your potential. At SERVPRO ® , you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
Requirements
- Minimum 2 years of project management experience in construction
- Strong communication, organizational, and computer skills
- High school diploma or GED required
- Valid driver’s license required
- Ability to lift 50 lbs regularly and up to 100 lbs with assistance
- Able to work on ladders, in tight spaces, and at ceiling heights
- Comfortable with physical tasks and cleaning products/chemicals
- Willing to travel locally and occasionally out of state
- Ability to pass a background check
Nice To Haves
- Experience in cleaning/restoration (preferred)
- IICRC certification (preferred)
- Xactimate experience is a plus
Responsibilities
- Manage the customer experience and ensure overall satisfaction
- Respond promptly to potential customer inquiries and emergencies
- Create accurate scopes of work and estimates using proprietary software
- Negotiate and obtain approval for estimates and scopes from clients and adjusters
- Coordinate crews, subcontractors, and resources for ongoing projects
- Review job documentation to ensure proper billing and compliance
- Communicate with customers, vendors, teammates, and insurance reps
- Control production costs including materials, equipment, and vehicles
- Oversee safe work practices and enforce safety/risk management standards
- Recruit, hire, and train production team members
Benefits
- 401(k) matching
- Company car
- Competitive salary
- Dental insurance
- Paid time off
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
