Project Manager Water Mold Damage

Servpro•San Leandro, CA

15h•$80,000 - $92,500

About The Position

SERVPRO of Belmont/San Carlos, San Leandro, West Oakland, Newark/SW Fremont is hiring a Restoration Project Manager ! Benefits SERVPRO of BSC & SL offers: First-class compensation Superior benefits Career progression Professional Development and Support Company Vehicle with Gas Card Company Computer and Phone And more! As the Restoration Project Manager , you will oversee all aspects of assigned restoration projects (Water, Mold, & Demo) as well as restoration crews with varied experience. This front-line management position leads their team to operational excellence and sincere customer care. Our team has grown to be the largest SERVPRO franchise in the Bay Area and we are not planning to slow down. If you are looking for collaboration, support, and growth potential, then we would love to talk with you. Many of our team members, from technicians to management, have worked together for years, expanding professionally and personally. We encourage education, positive group mentality, and sharing in our successes!

Requirements

Valid driver’s license
High school diploma/GED; Associate degree or Bachelor’s degree preferred
At least 1 year of management and/or supervisory experience
At least 3 years of industry experience
IICRC certification a preferred
Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning agents
Ability to successfully complete a background check subject to applicable law

Nice To Haves

IICRC certification a preferred
High school diploma/GED; Associate degree or Bachelor’s degree preferred

Responsibilities

Ensure an accurate scope of work for projects with timeline/budget expectations
Negotiate customer and/or client approval of project scope and estimate
Direct Coordinators in scheduling jobs and oversee crews/resources to provide service on active projects
Manage the customer/client experience and set expectations
Review job site documentation to support the services provided and ensure proper client requirements and billing process
Maintain written communication with customers, teammates, vendors, and insurance representatives
Retain ownership of jobs from onset to payment in full; aid estimating & collections with any job-related questions
Manage production expenses including equipment, vehicles, and other material assets
Work with Subcontractors as needed
Customer satisfaction tracked with online reviews
Provide priority response to potential customers
Participate in recruiting, hiring, and training restoration teammates
On Call rotation for dispatching of crews - after hours