Restoration Project Manager

Rainbow International Of Manhasset•Levittown, NY

27d•$65,000 - $80,000

About The Position

As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence. At Rainbow International® Restoration we’re helping families out when disaster strikes, turning their damaged houses back into homes. Our franchisees are looking for qualified people seeking to do what it takes to restore the customers property. Does the sound of that excite you? Then seeking a career with an independently owned and operated Rainbow International® franchise might be the place for you. Because for our family, this isn’t just a job, it’s a calling.

Requirements

At least 1 year of management and/or supervisory experience
At least 3 years of industry experience
IICRC certification is preferred
Xactimate and Symbility FireNIce knowledge a plus (will train)
Computer knowledge of Microsoft Office (Word, Outlook, Excel) and other computer software
Strong written and verbal communication skills
Detail-oriented with strong data entry and skills
Professional appearance and personality
Team player who can work independently
Ability to lift approximately 50 pounds regularly, occasionally up to 100 pounds with assistance
Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning agents

Nice To Haves

IICRC certification is preferred
Xactimate and Symbility FireNIce knowledge a plus (will train)

Responsibilities

Ensure an accurate scope of work for projects and prepare estimates utilizing proprietary software
Negotiate customer and/or client approval of project scope and estimate
Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
Review job site documentation to support the services provided and ensure proper client requirements and billing process
Maintain written communication with customers, teammates, vendors, and insurance representatives
Manage production expenses including equipment, vehicles, and other material assets
Manage the client experience and overall customer satisfaction tracked with online reviews
Provide priority response to potential customers
Participate in recruiting, hiring, and training restoration teammates
Write Xactimate & Symbility estimates
Address revision requests
Communicate with insurance adjusters
Communicate with policy holders
Clerical duty as required including customer and job data entry
Perform other duties as required. These duties may include job functions that are outside the scope of normal job duties