Restoration Project Manager

SERVPRO of Lakewood•Lakewood Township, NJ

19d

About The Position

Servpro of Lakewood East is hiring a Restoration Project Manager! Benefits First-class compensation Career progression Professional development And more! As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

Requirements

Valid driver’s license
High school diploma/GED; Associate degree or Bachelor’s degree preferred
At least 1 year of management and/or supervisory experience
At least 3 years of industry experience

Nice To Haves

IICRC certification a preferred

Responsibilities

Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
Negotiate customer and/or client approval of project scope and estimate
Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
Review job site documentation to support the services provided and ensure proper client requirements and billing process
Maintain written communication with customers, teammates, vendors, and insurance representatives
Manage production expenses including equipment, vehicles, and other material assets
Negotiating with Insurance adjusters on scope and approvals
Manage the customer and client experience and overall customer satisfaction tracked with online reviews
Provide priority response to potential customers
Participate in recruiting, hiring, and training restoration teammates
Proficient in DBMX software