Restoration Project Manager

BoomZeal Enterprises, Inc. • Town of Islip, NY

108d • $68,000 - $75,000

About The Position

The Project Manager plays a critical role in driving exceptional client experiences while ensuring restoration projects are executed efficiently, profitably, and in alignment with company values. This role requires a strong sales acumen, thorough technical knowledge, as well as excellent leadership and communication skills. It owns all stages of the project from inception through sourcing and managing projects from initial lead conversion through final invoicing. Our ideal Project Manager embodies accountability, collaboration, and a solutions-driven mindset! This individual is client-focused, incredibly responsive, and consistently delivers a 5-star client experience.

Requirements

• Incredible selling ability reflected in a strong closing ratio
• 3+ years of experience in project management, preferably within the restoration, construction, or related industries
• Strong knowledge of restoration processes, insurance claims handling, and industry standards
• Exceptional organizational and documentation skills with keen attention to detail
• Proven ability to manage multiple projects with urgency while dealing with tight deadlines
• Excellent communication and relationship-building skills with clients, stakeholders, team members, and partners
• Demonstrated leadership ability with experience in coaching and mentoring teams
• Availability to respond to urgent situations outside of standard business hours (on-call rotation required)
• Must have a valid drivers license and reliable transportation 24/7

Responsibilities

• Conversion of Job Leads into Memorable 5-Star Experiences
• Responding promptly to urgent property damage calls, ensuring 24/7 availability for clients
• Providing solutions based on Client needs and long term goals
• Building and nurturing trusted client relationships, clearly communicating the value of services and demonstrating who UWRG is and what we do
• Ensuring client satisfaction throughout the project lifecycle, striving to create positive, lasting impressions that translate into 5-star reviews
• Maintaining detailed, real-time documentation of project scope, progress, and client interactions
• Maximizing opportunities for additional phases of work (contents, asbestos abatement, rebuilds, etc.) that adds value to the Clients’ experience
• Managing Client expectations and ensuring projects are delivered on target
• Preparing, justifying, and defending invoices with insurance carriers while advocating for Clients and stakeholders
• Providing guidance and expertise to fellow Project Managers when needed, fostering a collaborative and supportive work environment
• Promoting collaboration, accountability, and continuous learning across all levels of the organization

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level