Restoration Project Manager/Estimator

Servpro•Coram, NY

2d•$52,000 - $200,000

About The Position

As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence. At SERVPRO ® , you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy!

Requirements

Valid driver’s license
High school diploma/GED; Associate degree or Bachelor’s degree preferred
At least 5 year of management and/or supervisory experience
At least 3 years of industry experience
Must have disaster restoration industry experience & be 100% fluent with Xactimate
Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning agents

Nice To Haves

IICRC certifications are preferred

Responsibilities

Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
Negotiate customer and/or client approval of project scope and estimate
Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
Review job site documentation to support the services provided and ensure proper client requirements and billing process
Maintain written communication with customers, teammates, vendors, and insurance representatives
Manage production expenses including equipment, vehicles, and other material assets
Manage the customer and client experience and overall customer satisfaction tracked with online reviews
Provide priority response to potential customers
Participate in recruiting, hiring, and training restoration teammates