Restoration Project Coordinator

SERVPRO of Beverly Hills/Westwood•Los Angeles, CA

10d•$23 - $27•Onsite

About The Position

Join the winning team at SERVPRO of Beverly Hills. We are seeking a dynamic, detail-oriented Restoration Project Coordinator for our Field Operations department. You’ll be the bridge between our customers and our crews, streamlining logistics and ensuring every project is documented for success. SERVPRO of Beverly Hills is not your average franchise. We are an industry-leading water, mold, and large-loss fire restoration powerhouse. As a premier member of the SERVPRO Global Disaster Recovery Team, we are recognized as one of the largest producers of commercial damage restoration both nationally and globally. The Perks: Why You’ll Love Working Here Competitive Pay: $23.00 – $27.00 per hour. (Depending on experience) Stable Schedule: Full-time, Monday – Friday, 8:00 a.m. – 5:00 p.m.. Consistent Income: Steady, reliable weekly pay. Comprehensive Benefits: Robust Medical, Vision, Dental, and Life Insurance packages. Rest & Recovery: Enjoy PTO, Sick Pay, and a Paid Holiday schedule. Investment in You: We provide structured internal growth opportunities and leadership development for those looking to build a career.

Requirements

A minimum of 2+ years of administrative experience in a professional business environment.
Superb customer service skills with strong verbal and written communication.
Working knowledge of business software's; experience with estimates and job file processes is a plus.

Nice To Haves

Experience in the commercial cleaning, restoration, construction, insurance, or relative industry is highly desired.

Responsibilities

Act as the first point of contact for new leads and job referrals, providing excellent customer service from the start.
Dispatch lead calls to production crews and coordinate the daily production and on-call schedules.
Monitor logistics, order uniforms, and schedule subcontractors to keep projects moving.
Review and validate field documentation to create preliminary estimates and job file backups.
Monitor Work-in-Progress (WIP) status and ensure all client requirements are met for final audit uploads.
Update collection spreadsheets and follow up with customers and insurance reps to ensure smooth project closing.
Maintain internal and external communications while preparing detailed job file reports for management.
Organize weekly time cards for approval and take ownership of unique tasks as they arise.