Restoration Production Manager

Servpro•Brooklyn, NY

2d•$60,000 - $84,700

About The Position

Transform disasters into victories in America's most dynamic city. We seek an exceptional Production Manager to spearhead high-profile restoration projects across water, fire, mold, and biohazard remediation in Manhattan penthouses, Brooklyn brownstones, and iconic NYC landmarks. Why This Role Defines Careers Command respect as the go-to expert for luxury hotels, major insurance carriers, and commercial properties. Every project restores lives, businesses, and dreams while building your reputation throughout the tri-state area. Your Mission Strategic Leadership Orchestrate end-to-end restoration projects from emergency response to final walk-through Master complex scenarios from high-rise emergencies to commercial biohazard situations Drive operational excellence maintaining SERVPRO's "Like it Never Even Happened" standard Technical Excellence Leverage Xactimate for precise, winning estimates Lead client, insurance, and team communications Direct crews, coordinate subcontractors, manage premium equipment fleets Elite Success Package Competitive base + performance commissions + semi-annual bonuses Comprehensive benefits: Medical/dental support, 401K matching, profit sharing Professional growth: Paid certifications, advancement pathways, cutting-edge training Work-life balance: Generous PTO, flexible scheduling Your Winning Profile Required: 3+ years restoration industry experience 1+ year management/supervisory experience Valid driver's license, physical capability (50+ lb lifting) High school diploma/GED Preferred: NYC market experience IICRC certification Xactimate proficiency College degree Essential Qualities: Thrives under pressure with attention to detail Exceptional communication for high-stakes interactions Problem-solving mindset with customer service excellence Ready to Lead NYC's Restoration Revolution? This fast-moving opportunity defines careers. Join SERVPRO of Northwest Brooklyn and discover what happens when restoration expertise meets NYC ambition. Apply Today: Email: [email protected] Call: 718-522-4400 Subject: "NYC Restoration Leader - [Your Name]" Compensation: $60,000.00 - $84,700.00 per year Picture yourself here fulfilling your potential. At SERVPRO ® , you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Requirements

3+ years restoration industry experience
1+ year management/supervisory experience
Valid driver's license
Physical capability (50+ lb lifting)
High school diploma/GED
Thrives under pressure with attention to detail
Exceptional communication for high-stakes interactions
Problem-solving mindset with customer service excellence

Nice To Haves

NYC market experience
IICRC certification
Xactimate proficiency
College degree

Responsibilities

Orchestrate end-to-end restoration projects from emergency response to final walk-through
Master complex scenarios from high-rise emergencies to commercial biohazard situations
Drive operational excellence maintaining SERVPRO's "Like it Never Even Happened" standard
Leverage Xactimate for precise, winning estimates
Lead client, insurance, and team communications
Direct crews, coordinate subcontractors, manage premium equipment fleets