Restoration Lead Technician/Crew Chief

SERVPRO of New Hanover/Brunswick & South Columbus Counties•Supply, NC

135d•$22 - $24

About The Position

In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”! Our ideal candidate is someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys helping others, and is a serious multi-tasker. As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow. Job Description: Respond to service calls as needed. Perform services as assigned, following SERVPRO® production guidelines. Communicate with the crew chief to make sure all customer needs are met. Support production manager and other production personnel, as needed. Clean and maintain vehicles, equipment, warehouse, and office areas, as needed.

Requirements

Effective oral communication
High school diploma/GED
Ability to travel locally
Ability to successfully complete a background check subject to applicable law
Valid drivers license
Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
Exposure to chemicals
Walking and standing for long periods of time, driving, sitting, climbing,
Ability to climb ladders and work at ceiling heights
Ability to work in tight spaces (e.g., crawls spaces under buildings)
Repetitive pushing/pulling/lifting/carrying objects

Nice To Haves

Experience in cleaning/restoration preferred
IICRC certifications preferred (but not required)

Responsibilities

Inventory and load the work vehicle with equipment, products, and supplies needed for each project
Maintain a clean and organized vehicle and clean equipment appearance
Prepare affected rooms/areas for tear out and set equipment to start the drying process
Set up staging area and equipment for each project
Leave job site with a clean and orderly appearance
Perform production processes following SERVPRO® production guidelines for water, fire, & mold losses
Ensure clear two-way communication with crew chief and other technicians (especially regarding customer needs and concerns)
Perform end-of-day/end-of-job cleanup and breakdown to leave job site with a clean and orderly appearance
Understand and follow safety and risk management guidelines on the job site, in the office, and while traveling