Restoration Job File Coordinator

Servpro•Hartford, SD

2d•$22 - $26•Onsite

About The Position

Join SERVPRO Team Toft as a Job File Coordinator! Are you organized, detailed, and passionate about getting things right the first time? Then you might be exactly who we need. We are looking for a sharp, detail-driven Job File Coordinator to support our production and office teams. Your mission: keep jobs on track from the moment the lead comes in until the invoice is sent out. You will play a critical role in ensuring that all project documentation, estimates, and compliance requirements are buttoned up, accurate, and audit ready. If you take pride in quality work, can juggle multiple tasks without breaking a sweat, and love working in a fast-paced environment where accuracy actually matters, you might just thrive here.

Requirements

High School Diploma or GED is required
1 or more years of office coordination, estimating, or insurance experience preferred
Strong customer service skills and professional communication abilities
Ability to multitask in a fast-paced, high-volume environment
Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel
Ability to quickly learn and master proprietary and industry software
Ability to successfully complete a background check

Nice To Haves

Experience in restoration, construction, or insurance industries is a plus
Familiarity with Xactimate or insurance claims management systems is helpful but not required

Responsibilities

Monitor all active job files daily for documentation accuracy and compliance
Coordinate with production crews to ensure field documentation is complete and timely
Maintain an accurate Work-In-Progress (WIP) board
Create or review estimates based on scope notes and site photos
Perform internal audits of job files prior to final upload and submission
Monitor and ensure all client-specific program requirements are met
Review timestamps, photos, and supporting documents to maintain key performance metrics (KPMs)
Coordinate with accounting for final invoicing after job close-out
Communicate effectively with both internal team members and external stakeholders
Assist other departments as needed

Benefits

401(k) matching
Competitive salary
Dental insurance
Health insurance
Paid time off
Profit sharing
Vision insurance
6 Paid Holidays
PTO. Up to 11 days earned starting out. Accrued based on hours worked.
50% Employer-Paid Health Insurance for employee through Blue Cross and Blue Shield
Optional Vision, Dental, and Aflac plans available
$1,000 Anniversary Bonus every year