Restoration Contents Handling Specialist

SERVPRO of St. Paul Central West • St. Paul, MN

72d

About The Position

The Restoration Contents Handling Specialist plays a vital role in SERVPRO’s restoration and contents division. This position involves packing, moving, transporting, and storing customer belongings safely and efficiently during property restoration or relocation projects. The technician ensures items are handled with the same level of care as top moving companies while adhering to SERVPRO’s restoration standards.

Requirements

• High school diploma or equivalent.
• 1+ years of experience in moving, restoration, or warehouse environments preferred.
• Ability to lift and move 50+ lbs safely and repeatedly.
• Valid driver’s license (CDL preferred for larger trucks).
• Strong attention to detail and communication skills.
• Professional appearance and positive, customer-focused attitude.

Responsibilities

• Conduct detailed inventories of customer belongings using SERVPRO software or digital tracking systems.
• Pack and wrap items using appropriate materials such as bubble wrap, shrink wrap, and specialty crates.
• Disassemble and reassemble furniture and appliances as required.
• Identify and document damaged or non-salvageable items.
• Label, tag, and photograph items to maintain clear chain-of-custody records.
• Safely load and unload contents using professional moving techniques and tools (dollies, straps, lifts).
• Drive SERVPRO vehicles to and from job sites when authorized.
• Place items in designated locations per job notes or customer instruction.
• Inspect items upon delivery for damage or discrepancies.
• Move packed contents into or out of storage facilities.
• Maintain an organized warehouse with labeled inventory sections.
• Perform quality checks and assist in content cleaning or deodorization when required.
• Communicate clearly with customers about packing and moving processes.
• Provide professional, respectful service in clients’ homes or businesses.
• Maintain a clean, organized, and safe work environment.
• Follow all SERVPRO safety guidelines for lifting, PPE use, and equipment operation.
• Inspect and maintain moving tools and company vehicles.
• Report hazards, damages, or unsafe conditions promptly.
• Assist restoration teams with site cleanup or equipment setup when necessary.
• Participate in after-hours or emergency response situations.
• Support team training and share best practices in packing/moving efficiency.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees