Restoration Estimator

Paul Davis Restoration•Chagrin Falls, OH

2d•$50,000 - $65,000

About The Position

Restoration Estimators work with owners, adjusters, and Project Managers after traumatic events such as a fire or flood to clean up and repair damage to residential and commercial property. As an Estimator, you will be on scene after property disasters to accurately scope projects and sign work for our production teams to complete. You will build relationships with insurance professionals and communicate with property owners the expectations to build the structure back to its original form.

Requirements

Knowledge of our main operating systems; RMS, Xactimate and
Must be able to communicate and converse with customers over the phone and face to face
Sound planning and organizational skills.
Valid driver’s license and background check with a clean record.
1 – 3 years in a professional setting.
Ability to work on call and irregular hours including nights, weekends and holidays.

Responsibilities

Professionally represent the Paul Davis principles of honesty and integrity.
Meet all service standards set forth by the client or the company.
Estimate each loss using a 3rd party estimating software, Xactimate or (as required).
Train on these estimating tools as needed.
Utilize PDO QA for peer review
Ensure each project achieves a minimum gross profit margin as determined by company standards.
Complete estimates within 24 hours of assignment
Communicate and document any change orders and insurance supplements
Meet all service standards set forth by the client or the company.
Estimate each loss using a 3rd party estimating software, Xactimate or Symbility (as required).
Train on such software as needed.
Work closely with insured and interested parties to obtain agreement and close opportunity.
Ensure each project achieves a minimum gross profit margin as determined by company standards.
Communicate and document any change orders and insurance supplements.
Build and maintain business relationships with insurance adjusters, brokers, and TPA’s.
Responsible for being the first contact for homeowners when participating in the on-call rotation.
Responsibility for adhering to the PDO Health & Safety Program.
Meet Net Promoter Score of minimum monthly average of 70.
Closing the Loop 100% of the time within 24 hours.
All other duties as assigned