Restoration Contents Project Manager

Paul Davis Restoration of Pittsburgh PA • Oakmont, PA

68d • $60,000 - $75,000

About The Position

As a Contents Project Manager with Paul Davis, you will lead a team of hardworking individuals dedicated to serving others in your community. Your role will involve making a difference for those who have experienced a disaster affecting their property. You will take pride in ensuring that your team completes projects on budget while providing an exceptional customer experience. Empathy and a sense of urgency are crucial as you communicate through modern technology. Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and offer career opportunities for individuals seeking purpose in their work. We are committed to creating opportunities for our team members, providing industry training, and enabling Contents Managers to become experts in the field through certifications and Paul Davis University.

Requirements

• At least 5 years of experience as a Contents Manager or contents lead in restoration
• Hands-on knowledge of pack-out procedures, inventory tracking, and claims documentation
• MUST BE PROFICIENT in Microsoft Word and Excel
• Experience with software such as Xactimate (a big plus)
• Ability to lead a team, work with urgency, and communicate professionally
• Valid driver's license and reliable transportation
• IICRC certification in Fire & Smoke Restoration or Contents Cleaning preferred
• Excellent written and verbal communication skills
• IICRC Training & Designations a plus (Fire, Water, Odor, Upholstery Restoration)
• Ability to pass a background check with no felonies on your record
• Valid driver's license with a clean record
• Have the ability to work nights/weekends and overtime, if needed
• Desire to continually learn new things

Nice To Haves

• Experience with software such as Xactimate
• IICRC Training & Designations (Fire, Water, Odor, Upholstery Restoration)

Responsibilities

• Lead and manage all day-to-day operations of the restoration contents division
• Oversee pack-outs, cleaning, digital inventory, and storage of contents
• Communicate with customers, adjusters, and project managers
• Ensure accurate documentation using software (Encircle, DASH, Xactimate, etc.)
• Maintain warehouse organization and inventory integrity
• Supervise and train contents technicians
• Ensure all contents handling complies with IICRC standards
• Deliver thorough, proactive & direct communication with internal staff, customers, quality assurance and insurance adjusters
• Write estimates per carrier guidelines for pack-outs, content cleaning, pack backs, and laundry restoration

Benefits

• Bonus based on performance
• Competitive salary
• Free uniforms
• Health insurance
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees