Restaurant Supervisor

Westwind Tavern • Goodyear, AZ

427d

About The Position

The Restaurant Supervisor at Westwind Tavern is a key role responsible for overseeing the dining room operations, ensuring high-quality service, and managing staff effectively. This position involves creating work schedules, monitoring service quality, resolving guest complaints, and handling employee issues, all while maintaining a positive dining experience for guests.

Requirements

• Experience with POS or similar system.
• Previous supervisory experience in a food and beverage environment.
• Valid Food Handler's Card.
• Basic and Manager Alcohol Training certification.
• Strong training skills and ability to interact with fellow employees in a team effort.
• Knowledge of service and safety protocols.
• Ability to control costs and maintain high-quality standards set forth by management.
• Ability to control seating and layout of the dining room.

Nice To Haves

• First-hand knowledge of guest relations and interaction.

Responsibilities

• Supervise staff and work various positions during busy times as needed.
• Monitor service to ensure food, drinks, and service are acceptable.
• Greet guests and provide management presence on the floor to handle customer issues.
• Resolve questions between front of house and kitchen staff and provide assistance to staff.
• Ensure dining room is set up and closed down properly at the start and end of shifts.
• Maintain all closing steps related to cash and credit card transactions.
• Prepare work schedules and associated paperwork for employees and accounting.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed