Restaurant Supervisor

Spottswood Companies Inc • Key West, FL

72d

About The Position

The position involves assisting the Restaurant Manager with the operations of the restaurant and supervising the food and beverage staff. The role requires a strong focus on customer service, adherence to safety and sanitation standards, and effective communication with both staff and guests.

Requirements

• High School education or G.E.D. Some College preferred.
• 2 years of restaurant supervisory experience in a high-volume restaurant or resort restaurant operation.

Responsibilities

• Know your work schedule and follow it with a high degree of reliability.
• Interact with patrons, guests, clients, vendors, and co-workers in a professional and customer service-oriented manner.
• Maintain high standards of personal appearance and grooming.
• Maintain a clean, neat and orderly work area.
• Perform your job according to standard operating procedures.
• Read, understand and follow all policies, procedures and practices as stated in the Employee Handbook.
• Implement resort/restaurant safety and emergency policies and procedures (i.e. evacuation, first aid, etc.) to include removing all safety hazards, following OSHA Hazcom program and safe lifting techniques.
• Utilize protective equipment, when applicable.
• Promptly report accidents, injuries, property damage or loss to supervisor.
• Promptly report substandard (unsafe) conditions to supervisor.
• Keep accurate communication flowing freely among all hotel departments.
• Inform management promptly of any work-related problems or guest complaints.
• Maintain professional, amicable relationships with all resort departments, managers, and staff, as well as vendors, and community and professional contacts.
• Promote excellent guest service throughout the resort by demonstrating friendly, courteous and helpful attitudes toward all guests.
• Attend all scheduled training classes and meetings.
• Train and supervise other employees as directed by management.
• Continue to learn and grow in your position.
• Perform any reasonable request as assigned or directed by management.
• Provide for a safe work environment by following all safety and security procedures and rules.
• Arrange for reasonable accommodations for person(s) with disabilities.
• Assist person(s) with a disability.
• Comply with all applicable federal, state, local laws and ordinances as they apply to the resort/restaurant, guests and employees.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 251-500 employees