Restaurant Supervisor

BallenIsles Country Club

53d

About The Position

A Restaurant Supervisor manages daily front-of-house and back-of-house
operations to ensure high-quality service, food safety, and efficiency. Key
responsibilities include leading service staff, handling customer complaints,
managing inventory, scheduling shifts, and training employees to meet restaurant
standards. They act as a crucial link between management and staff to ensure
profitability and a positive dining experience.

Requirements

• Proven experience in a restaurant, food service, or hospitality role (often 2+ years).
• Strong leadership, decision-making, and conflict-resolution abilities.
• Excellent interpersonal skills for dealing with staff and guests.
• Understanding of food safety regulations, such as ServeSafe certification.
• Ability to walk, stand, and work long hours in a fast-paced environment.

Responsibilities

• Supervises daily activities, ensuring cleanliness, proper equipment maintenance, and adherence to safety regulations.
• Manages, schedules, and trains team members (servers, bartenders, hosts, kitchen staff) to maintain consistent service levels.
• Interacts with guests, gathers feedback, and resolves complaints professionally to ensure a positive experience.
• Monitors stock levels, places orders, and identifies ways to reduce operational costs.
• Oversees food preparation and presentation, ensuring quality standards are met.
• Performs cash handling, reconciles sales transactions, and generates end-of-shift reports.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed