Restaurant Supervisor, Papaya Club - Conrad Orlando

Hilton•Orlando, FL

About The Position

Join us in creating a legacy within a brand you can stay inspired with a team that will become family ! The newest Conrad Hotel in Hilton’s luxury portfolio is open in Orlando. As one of the most celebrated openings of 2024, be part of the legacy as a Restaurant Supervisor ! Why join the Conrad brand? The modern luxury concept empowers you to deliver\: Personalized service with authenticity and passion Impactful experiences Creativity in our products and services Inspired by nature and fashioned for adventure, Conrad Orlando sits on the 1,100-acre Evermore Orlando Resort bordering Walt Disney World with a 20-acre tropical beach and 8-acre lagoon setting the stage for luxury which is as harmonious as it is captivating. The stunning resort will feature 433 rooms (to include 51 impeccably designed suites and 10 spacious family suites), 65,000 square feet of meeting space (40,000 indoor and 25,000 outdoor), a tranquil spa, two 18-hole golf courses, and 6 food and beverage outlets. This includes 3 restaurants (rooftop, southern Italian, and poolside), a cocktail bar, marketplace and in-room dining. As a Food and Beverage Supervisor, you would be responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Requirements

Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.
Quality
Productivity
Dependability
Customer Focus
Adaptability

Responsibilities

Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operations
Monitor, observe and assist in evaluating team member performance
Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
Ensure compliance with health, safety, sanitation and alcohol awareness standards
Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly
Assist in monitoring inventory and inventory control

Benefits

Access to your pay when you need it through DailyPay
Health insurance
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Go Hilton travel discount program
Best-in-Class Paid Time Off (PTO)
Supportive parental leave
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education \: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)