102211 - Restaurant Supervisor

VALENCIA GROUP•Irving, TX

10d

About The Position

The Restaurant Supervisor at Texican Court is responsible for overseeing the daily operations of the restaurant. This includes training restaurant staff, supervising all restaurant and F&B activities, attending to any guest or service issues, and ensuring financial integrity of the F&B operation.

Requirements

High school diploma or equivalent or 1-2+ years of supervisory experience within the hotel industry or restaurant
Knowledge of hotel systems such as Tabit, Alice, Stay N Touch, Open Table
Be proficient in Microsoft Word, Excel and PowerPoint
Excellent organizational skills and interpersonal abilities
Strong verbal and written communication skills
Effective time management and problem-solving skills
TABC and Food Handlers Certification is required

Responsibilities

Display exceptional knowledge of all menu items and prices.
Be on the restaurant floor during peak hours and special events
Greet guests and monitor dining room activity to maintain warm, attentive, and professional service
Review all menu books for accuracy, durability, and cleanliness
Complete daily F&B MOD Checklist
Inspect all tables for appropriate setting
Verify all reservations are booked through open table
Review Open Table at the beginning of each shift and plan tables and special events accordingly
Check Two Mules Cantina email and respond to all reservation inquiries
Assign sections to appropriate scheduled staff in Open Table
Conduct pre-shift meeting according standard
Ensure all opening duties are assigned and completed
Communicate any 86’d menu items to staff and report to F&B Director and Executive Chef
Verify proper lighting and music level during open hours of the restaurant
Ensure restaurant closes at scheduled time and that all closing duties are complete
Participate in any off-site events
Attend department and shift meetings such as BEO, Behind the Scenes, Daily Stand Up
Create and assign weekly training. Roll out to staff through Alice platform
Oversee front of house deep cleaning
Any other duties as assigned by the F&B Director or General Manager
Ensure front of house staff is adhering to all service standards and codes of conduct
Be instrumental in achieving a 25% food cost and 22% beverage cost
Maintain adequate inventory and par levels
Communicate any shortages to F&B Manager
Train and rehearse service standards with all bar staff
Maintain cleanliness, organization, and safety standards throughout F&B outlets
Submit incident & accident reports
Document violation of Valencia standards as needed.
Supervise F&B labor according to business levels
Ensure compliance with health codes and company standards
Communicate all special events to Restaurant staff. This includes food specials and drink specials
Ensure room service and amenities are delivered according to company standards