Restaurant Supervisor I The Farnam I Omaha, NE

Hotel Equities•Omaha, NE

7h•$21•Onsite

About The Position

Come join The Farnam, Autograph Collection, and start your career with the only AAA Four Diamond hotel in Nebraska! Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Restaurant Supervisor for The Farnam, Autograph Collection, in Omaha, Nebraska. Hourly Salary: $21 per hour Job Purpose: This job description provides a basic guideline of the duties, responsibilities, and requirements of this position. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

Requirements

High School diploma /Secondary qualification or equivalent.
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays

Nice To Haves

Experience with Marriott and Forbes processes and standards is a plus.

Responsibilities

Provide warm, knowledgeable service and helpful guidance to guests.
Supervise restaurant and bar operations to ensure high levels of service and hospitality.
Train, direct, coach, and support restaurant and bar team members.
Resolve guest and employee issues promptly and professionally.
Maintain high customer satisfaction and service standards.
Assist other departments during emergencies as needed.
Follow all company policies, procedures, and Standard Operating Procedures (SOPs).
Perform additional duties as assigned by the General Manager.
Maintain professionalism, responsibility, and positive conduct.
Foster a supportive, team-oriented work environment.
Communicate effectively with guests, staff, and leadership.
Maintain open communication across departments and share pertinent information.
Respond positively to feedback and new ideas.
Fill in for staff as needed to ensure service standards are met.
Ensure all staff are properly trained and certified as required.
Empower and develop employees through training, coaching, and mentorship.
Manage recruiting, onboarding, performance reviews, recognition, and employee relations.
Resolve employee concerns fairly and timely.
Manage department within budget and assist with annual budget preparation.
Forecast revenues and expenses accurately.
Monitor financial performance and adjust labor and costs accordingly.
Ensure compliance with internal audit and control procedures.
Maintain safety, sanitation, and OSHA compliance standards.
Oversee preventive maintenance of equipment and control repair costs.
Maintain favorable health inspection scores.
Manage inventory, labor scheduling, and vendor relationships.
Support revenue growth and cost control initiatives.
Demonstrate knowledge of food, beverage, cocktail, and wine service.
Perform all front-of-house duties as needed (serving, hosting, bussing, expediting, reservations, room service).
Maintain clean and organized work areas.
Follow proper cash handling and accounting procedures.
Report unsafe conditions immediately.
Attend required meetings and participate in cross-training.
Communicate regularly with management regarding restaurant operations.

Benefits

Team Driven and Values Based Culture
Medical/Dental/Vision
Vacation & Holiday Pay
Employee Assistance Program
Reduced room rates throughout the portfolio
401(k)
Employee discount
Flexible spending account for full-time ambassadors consistently working 30 or more hours weekly
Life insurance
FMLA per state and federal regulations