Restaurant Supervisor

Study Hotels • Philadelphia, PA

8d

About The Position

CO-OP Restaurant & Lounge, located within The Study at University City, is seeking a service-driven and detail-oriented Restaurant Supervisor to support the daily operations of our dining room and bar. This role assists in leading front-of-house service, ensuring a high level of hospitality, and maintaining operational standards in a fast-paced, guest-focused environment.
The ideal candidate is organized, proactive, and able to manage multiple priorities while supporting team performance and delivering a seamless guest experience.
Our caring and attentive associates reinforce our belief that guest service is our highest priority. We seek energetic, service-oriented individuals who take pride in delivering efficient service and memorable dining experiences.
The Study at University City is a 212-room hotel located at the crossroads of the University of Pennsylvania and Drexel University in the heart of University City in Philadelphia. Designed as a place of discovery and connection, the hotel blends thoughtful hospitality with contemporary residential-inspired guest rooms and welcoming public spaces.
The property is home to CO-OP Restaurant & Lounge, a lively 120-seat restaurant and lounge known for spirited hospitality and seasonal menus. The hotel also features 7,000 square feet of meeting and event space, hosting university functions, corporate meetings, conferences, and private events supported by the culinary team.
Study Hotels is a drug-free workplace. Pre-employment drug test and background check required.
Study Hotels is an Equal Opportunity Employer and does not discriminate on the basis of age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law.

Requirements

• High school diploma or equivalent required.
• Minimum of 2+ years in a fine dining or upscale casual environment.
• Strong organizational skills with the ability to manage multiple priorities.
• Excellent communication and interpersonal skills.
• Ability to work flexible schedules including evenings, weekends, and holidays.
• Proficiency in English required; a second language is a plus.
• Ability to lift or carry items up to 40 pounds.
• Ability to stand for extended periods.
• Ability to work effectively in a fast-paced, team-oriented environment.

Nice To Haves

• Previous supervisory or leadership experience preferred.

Responsibilities

• Supervise daily dining room operations to ensure service standards are met.
• Support and guide front-of-house team members during service.
• Ensure proper staff appearance and adherence to uniform and service standards.
• Provide assistance to guests, resolving concerns promptly and professionally.
• Coordinate floor assignments and support efficient guest flow.
• Assist with bar operations, including overseeing stock levels and service execution.
• Monitor restaurant equipment and ensure proper maintenance and cleanliness.
• Maintain knowledge of menu items, daily specials, and beverage offerings.
• Ensure compliance with all liquor laws and service regulations.
• Collaborate with management on team performance, coaching, and development.
• Maintain inventory levels and oversee restocking of supplies.
• Complete end-of-shift duties including inspections and reporting maintenance needs.
• Communicate effectively with kitchen, bar, and hotel teams to support operations.

Benefits

• Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life, and disability insurance, paid time off, and paid holidays.
• Team members may also participate in our 401(k) retirement savings plan and Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees