Restaurant Supervisor | Guy Fieri's DTPHX Kitchen + Bar

Compass Group • Phoenix, AZ

47d • $23 - $25 • Onsite

About The Position

Ignite your career in the heart of downtown Phoenix at Guy Fieri’s DTPHX Kitchen + Bar! Alongside Chase Field, home of the Arizona Diamondbacks, we’re seeking passionate individuals to join our team and elevate the landscape of sports entertainment. Here’s what being a part of our authentic crew entails: Oversee front-of-house team members; delegate daily tasks, conducts Pre-Shift meetings with assigned teams to effectively communicate daily goals, updates, and assignments. Supervise FOH areas; ensuring efficient operations and quality standards are met. Foster a positive and collaborative working environment for staff; assists management with addressing employee concerns and performance. Ensure excellent guest experience; deescalate and resolve guest complaints promptly. Operates POS system and oversee adherence to cash-handling procedures; completes end-of-event reconciliation and administrative duties. Fosters positive and collaborative working environment for staff; assists management with addressing employee concerns and performance issues. Ensure compliance with all Levy policies, procedures, and Levy Core Signatures. Enforce safety standards and food safety compliance, including proper food handling, cross-contamination prevention, and maintaining safe food temperatures. Ensure all equipment, stations, and dining areas are properly cleaned and maintained, following safety procedures and sanitation guidelines. Supervise equipment usage and cleanliness. Assist with inventory management by monitoring stock levels; complete production logs, monitor portion control and waste/spoilage/gratis logs. Conducts accurate inventory counts daily and monthly. Provide break coverage and fill staffing gaps in various roles as needed. Assists with reducing operation costs; increasing productivity and monitors labor plan throughout shifts. Completes all opening and closing duties including front of house preparation, sanitation, and back of house, cash management Assists with all restaurant duties as needed including administrative serving, bartending, food runner, expediting, front of house and back of house duties Performs other duties as assigned

Requirements

• Excellent customer service skills; ability to interact professionally and effectively.
• Strong leadership, communication, and problem-solving skills.
• Ability to operate point-of-sale systems and cash-handling experience.
• Ability to multi-task in a fast-paced environment.
• Knowledge of food safety regulations, best practices, and sanitation requirements.
• This position may require the following valid certifications; ServSafe Food Certification, ServSafe Alcohol Certification, and Maricopa County approved Food Handler certification.
• Flexibility to work evenings, weekends, and holidays as required for stadium events.
• Ability to stand and walk for prolonged periods, ranging 6-12 hours, during events or as required by operational demands.
• Must be able to perform physical tasks, including walking, standing, ascending/descending stairs, as necessary.
• Exposure to heat, steam, and cold temperatures within the kitchen environment.
• Ability to lift, push, pull, and carry up to 50 lbs.
• Ability to bend, stoop, and kneel as needed.

Nice To Haves

• Previous experience in the restaurant and/or sports entertainment industry
• 2 years’ experience in supervisory role preferred.

Responsibilities

• Oversee front-of-house team members; delegate daily tasks, conducts Pre-Shift meetings with assigned teams to effectively communicate daily goals, updates, and assignments.
• Supervise FOH areas; ensuring efficient operations and quality standards are met.
• Foster a positive and collaborative working environment for staff; assists management with addressing employee concerns and performance.
• Ensure excellent guest experience; deescalate and resolve guest complaints promptly.
• Operates POS system and oversee adherence to cash-handling procedures; completes end-of-event reconciliation and administrative duties.
• Fosters positive and collaborative working environment for staff; assists management with addressing employee concerns and performance issues.
• Ensure compliance with all Levy policies, procedures, and Levy Core Signatures.
• Enforce safety standards and food safety compliance, including proper food handling, cross-contamination prevention, and maintaining safe food temperatures.
• Ensure all equipment, stations, and dining areas are properly cleaned and maintained, following safety procedures and sanitation guidelines. Supervise equipment usage and cleanliness.
• Assist with inventory management by monitoring stock levels; complete production logs, monitor portion control and waste/spoilage/gratis logs.
• Conducts accurate inventory counts daily and monthly.
• Provide break coverage and fill staffing gaps in various roles as needed.
• Assists with reducing operation costs; increasing productivity and monitors labor plan throughout shifts.
• Completes all opening and closing duties including front of house preparation, sanitation, and back of house, cash management
• Assists with all restaurant duties as needed including administrative serving, bartending, food runner, expediting, front of house and back of house duties
• Performs other duties as assigned

Benefits

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees